How to Add Your ZEN34 Remote Switch to the Z-Box Hub

Easily add the ZEN34 Remote Switch to your Z-Box Hub and for quick and intuitive programming out of the box.

We recommend adding your Z-Wave devices to the Z-Box Hub from the WEB UI but if you prefer to use the app, scroll down for full instructions.

ADD THE ZEN34 REMOTE SWITCH FROM THE WEB UI:

1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu.

2. The screen will display all of your existing devices.

3. Click on the + Add device blue button in the top right corner.

4. Select Z-Wave Device in the next screen.

5. Make sure you can physically access your ZEN34 Remote Switch and click Start on the screen.

6. While the hub is in inclusion mode, tap the upper paddle of the Remote Switch 6 times quickly to finalize the inclusion process. The LED indicators will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is found, you'll be able to rename it and assign it to its room. Click Next and then Finish once you rename and organize all of the newly created devices.

ADD THE ZEN34 REMOTE SWITCH FROM THE Z-BOX MOBILE APP:

1. Open the Z-Box Hub app on your mobile device.

2. Click More in the bottom navigation menu.

3. Click on + Add Devices.

4. Select the Z-Wave Protocol.

5. Make sure you can physically access your ZEN34 Remote Switch and click Start on the screen.

7. Once the device is found, you'll be able to rename it and assign it to its room. Click Next and then Finish once you rename and organize all of the newly created devices.

*If you’re using an S2 hub, it will ask you to enter the DSK key or scan the QR code printed on the back to complete SmartStart inclusion.

TROUBLESHOOTING:

If your switch is not found on the Z-Box Hub, you may need to reset it first. We recommend performing the reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):

1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.

2. Click the red - Remove device button in the top right corner.

3. Select Z-Wave Device in the next screen.

4. Make sure you can physically access your ZEN34 Remote Switch and click Start on the screen.

5. Tap the lower paddle on the ZEN34 6 times as quickly as possible. The LED indicators will start blinking and the Z-Box Hub will display a "Device removed" message.

If the LED indicators on the switch aren't blinking, make sure that the device turns on the light from the paddles. If it works well physically from the paddles, try a factory reset and then follow the inclusion steps above.

Please contact us if you're still experiencing issues or have questions! We'll be happy to assist you.