The ZEN14 Outdoor Double Smart Plug will be recognized correctly on the Z-Box, as it is fully integrated. No need to install any custom drivers, simply plug in the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Check out the simple inclusion instructions below!

Follow the steps below to add the ZEN14 from the Z-Box web interface:

1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon.
2.  You will be redirected to the Devices menu.
3.  Click on + Add device.
4.  Select the Z-Wave Device option.
5. Be prepared to start inclusion on the ZEN14. Click Start.
6.  While the hub is in inclusion mode, click the Z-Wave button on the ZEN14 3 times as quickly as possible (the LED indicator will start flashing blue to confirm inclusion mode and turn green for 1 second once inclusion is completed)
7. Enter the 5-digit DSK code when prompted.
8.  Once the device is detected successfully, you will see the list of all child devices that have been detected. Click Next.
9.  Rename your device and assign it to a room. Click Next.
10.  Click Finish once done editing all devices.

How to add the ZEN14 from the Z-Box Hub mobile app

1.  Open the Z-Box Hub app on your mobile device.
2.  Click More in the bottom navigation menu.
3.  Click on + Add Devices.
4.  Click on Z-Wave Protocol and follow the same inclusion steps as described for the WEB UI above.

* If you’re using an S2 hub, it will ask you to enter the DSK PIN or scan the QR code printed on the plug.

Unable to include your ZEN14 Outdoor Double Smart Plug to the Z-Box? Please follow the steps here to try excluding the device first.

Please let us know if you have any questions; we're always happy to help!