The ZSE11 Q Sensor will be recognized correctly on the Z-Box right out of the box. Simply power the device by battery OR USB (never both!) and follow the steps below to include the sensor to your Z-Box Hub. You can add the sensor using the Z-Box web interface or the Z-Box Hub mobile app, and we've included instructions below for both methods:

Follow the steps below to add the ZSE11 from the Z-Box web interface:

1. Power the sensor: Insert the batteries or the USB cable. The LED indicator will start blinking.
2. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon.
3.  You will be redirected to the Devices menu.
4.  Click on + Add device.
5.  Select the Z-Wave Device option.
6. Be prepared to start inclusion on the ZSE11. Click Start.
7.  While the hub is in inclusion mode, click the Z-Wave button on the ZSE11 3 times as quickly as possible (the LED indicator will start flashing).
8. Enter the 5-digit DSK code when prompted.
9.  Once the device is detected successfully, you will see the list of all child devices that have been detected. Click Next.
10.  Rename your device and assign it to a room. Click Next.
11.  Click Finish once done editing all devices.

How to add the ZSE11 from the Z-Box Hub mobile app

1.  Open the Z-Box Hub app on your mobile device.
2.  Click More in the bottom navigation menu.
3.  Click on + Add Devices.
4.  Click on Z-Wave Protocol and follow the same inclusion steps as described for the WEB UI above.

*If you’re using an S2 hub, it will ask you to enter the DSK key or scan the QR code printed on the back coversticker to complete SmartStart inclusion.

Having issues including your ZSE11 Q Sensor to the Z-Box? Please follow the steps here to try excluding the device first.

More questions? Please let us know, and we'll be happy to help!