The ZEN37 Wall Remote is now integrated with Alarm.com, and can be used to program scene activation. While you are not able to directly trigger another device with the ZEN37 at this time or access the advanced settings, you can trigger any scene with the multi-tap functionality from any of the buttons. You can program single tap, 2-tap, 3-tap, 4-tap, 5-tap and held for all of the buttons.
Follow the simple steps below to add your ZEN37 Wall Remote to Alarm.com:
1. From the Home screen choose More (bottom right):
2. Click + Add Device:
3. Click Z-Wave Device:
4. Click Next:
5. Wait while the system prepares to add the device:
6. Click Next:
7. Initiate inclusion on the ZEN37 Wall Remote by clicking the top button 6 times quickly.
- The LED indicator will blink blue during the process and light up green once added successfully. It will light up red if failed.:
8. The app will confirm the device was found:
9. Input the 5-digit pin code located by the QR code on the device or the box. Click Continue:
10. The hub will complete inclusion. This can take a few minutes depending on signal strength and how busy your network is:
11. The ZEN37 will be added with the generic name "Remote" with the node ID at the end. Here you can re-name your device; when named, click Next and Done.
If you have trouble including the device, try excluding it first. This is a standard Z-Wave function and can be done with any Z-Wave device on any Z-Wave hub at any time, regardless of the devices inclusion status. This means that even if the device has never been included, is currently not included, or is even included to another hub that might not be responsive, you can still exclude it from the new hub. Exclusion simply acts as a soft Z-Wave reset that prepares the device for inclusion and resolves most inclusion or configuration issues. Check out the exclusion process for the ZEN37 on Alarm.com here.
Need help programming your device? Check out our programming tutorial here!
Please don't hesitate to reach out with any questions you may have!
