You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from Range Issue tag

My ZEN27 Dimmer Switch Shows Offline in Hubitat

If your ZEN27 switch is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing yo…

My ZEN74 Toggle Dimmer Shows Offline in SmartThings

If your ZEN74 Toggle Dimmer works manually but disconnects from the hub, it may be a connectivity issue. On your SmartThings app, you'll find a cool feature called  Repair Z-Wave Network . This process helps refresh your mesh network's connections and help the hub find the most efficient communication route to the d…

My ZEN22 Dimmer Switch is Unresponsive to Home Assistant

This is product is discontinued and replaced with ZEN72 . What does that mean? Is your dimmer switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 …

My ZEN23 On/Off Toggle Switch Shows Offline in Hubitat

This is product is discontinued and replaced with ZEN73 . What does that mean? A Network Repair can help improve communication between Hubitat and your ZEN23 switch if it is showing “offline” in Hubitat. It could simply be out of range or not configured properly. See if your Hubitat platform is updated to the lat…

My ZEN73 On/Off Toggle Switch Shows Offline in SmartThings

If your ZEN73 works manually, but shows offline or disconnects from SmartThings, you may need to repair the mesh network! In the SmartThings app, you'll find a feature called  Repair Z-Wave Network . A network repair will help refresh your mesh network's connections and help the hub find the most efficient communica…

My ZEN26 On/Off Switch Shows Offline in Hubitat

An “offline” status in Hubitat could mean your ZEN26 switch is out of range or hasn’t configured properly. Running a Z-Wave Network Repair may solve the problem. First, you’ll want to verify your Hubitat platform is updated to the latest version. Then you can follow these steps to run the repair on your network conn…

Recommended Accessories for Your ZSE19 Multisiren

This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The ZSE19 Multisiren is a nifty device so make sure it can communicate with your hub! While the siren has a Z-Wave range of up to 100 feet within line of sight, if there are no other signal extendi…

My ZEN76 S2 Switch Shows Offline in SmartThings

Trouble keeping your ZEN76 Switch connected? Let's try to repair the mesh network! Your SmartThings hub has many useful features, including one called  Repair Z-Wave Network . A network repair helps refresh your SmartThings network's connections and helps the hub find the most efficient communication routes to each …

My ZEN21 On/Off Switch is Unresponsive to Home Assistant

Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: This is product is discontinued and replaced with ZEN71. What does that mean? Your switch is a Z-Wave Plus device that has range of 100 feet (…

My ZEN26 On/Off Switch is Unresponsive to Home Assistant

Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick walls, an…

scroll to top icon