Are you finding your ZEN37 Wall Remote unresponsive to Z-Wave commands? We've compiled a list of troubleshooting steps below! Your Wall Remote is an 800-Series Z-Wave device that has a range of up to 250 feet (line of sight). With that said, interferences like large furniture, thick walls, and metal elements can sho…
Inclusion troubles? You may need to try excluding it first! Exclusion is a process that removes the device from your hub controller, and can be done even if a device hasn't been added before. Here are the steps for excluding or removing the Wall Remote from your controller before you can pair it: * Bring the ZEN…
Trouble including your ZEN37 Wall Remote to SmartThings? First, make sure you have the Edge driver installed, then give the exclusion process a try! It works even for devices that have never been included to the hub before. Exclusion simply acts as a soft reset to help prepare the device to connect to the network.…
It's fast and easy to include the ZEN37 Wall Remote Switch to your Z-Box Hub. Programming is quick and intuitive, right out of the box. We recommend adding your Z-Wave devices to the Z-Box Hub from the WEB UI but if you prefer to use the app, scroll down for full instructions. ADD THE ZEN37 WALL REMOTE FROM THE W…
If your ZEN37 Wall Remote is experiencing issues, a factory reset could resolve it! If you've already given exclusion a try, and your Remote Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the dev…
Want intuitive smart bulb control without the headache of wiring? Look no further! The rechargeable, battery-powered ZEN37 Wall Remote is an excellent option! It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the buttons on this device according to the…
So you made a change to the advanced settings, but they haven't taken effect or your hub shows a pending change? You may need to wake your ZEN37 Wall Remote manually! All battery powered devices are normally sleeping, to conserve battery. You will need to wake the Wall Remote after changing any advanced settings …
Adding the ZEN37 Wall Remote to your Z-Wave system is easy! Use the triangle tool to open the remote and access the battery. Pull the battery tab to power the Wall Remote. If using SmartStart, it will join your hub automatically. Otherwise, proceed to manual inclusion. To manually include the ZEN37: * Make sure …
Here is a list of the changes and updates we made to the ZEN37 Wall Remote so far. VER. 1.0 (released 12/2023) Original release. Hardware: * Standard paddle switch size & magnetic base * Powered by 1 x LIR2032 rechargeable battery * Adjustable LED indicator (4 colors and 3 brightness levels) * The latest 800…
Here are the technical details and specs for the ZEN37 Wall Remote: * Z-Wave Frequency: 908.42 MHz (US) * Power: 1 x LIR2032 rechargeable battery * Z-Wave Range: Up to 250 feet (1300 feet with LR) line of sight * Operating Temperature: 32-104° F (0-40° C) * Installation: Indoor use only Questions? Ju…