My ZEN31 RGBW Dimmer Isn't Powering Up
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you've wired up your ZEN31, but the LED indicator is not lighting up, and the unit is unresponsive, then here are a few things you can try: * Make sure you're using an appropriate power supply!…
How to Trigger an Animation for the ZEN31 RGBW Dimmer in a Scene on Vera
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? You can schedule and automatically trigger any of the animation presets on your RGBW Dimmer with a new Scene on your Vera hub. Here are the step-by-step instructions for the process: 1. Determin…
What Happens if My Zooz Device Has Been Discontinued?
It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! What Kind of Changes Can Occur With Zooz Devices? * Firmware changes New firmware can be applied to your existing Zooz d…
ZEN31 RGBW Dimmer Change Log
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Here is a list of the changes and updates we made to the ZEN31 RGBW Dimmer so far. VER. 1.0 (released 12/2019) Original release. Hardware: * 4-channel inputs for on/off and momentary wall swit…
My ZEN31 RGBW Dimmer Shows Offline in Hubitat
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The “offline” status could indicate your device is out of range or didn’t configure properly. Try the steps below to resolve the problem. Once you’ve made sure your Hubitat hub is running on the la…
Can't Add My ZEN31 RGBW Dimmer to Hubitat
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you're experiencing inclusion issues with your ZEN31 RGBW Dimmer, a good idea to try is excluding the device. If you find that your RGBW Dimmer won't add to your hub, you can try to exclude, or …
My ZEN31 RGBW Dimmer Shows "Can't Detect Device" in Vera
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Let's try updating neighbors nodes first. The "Can't Detect Device" error message can indicate a connectivity, range, or configuration issue, so Updating Neighbor Nodes can help.This is a useful …
Can't Add My RGBW Dimmer ZEN31 to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to be excluded: * In Home Assistant: open Settings > Devices and Service…
My RGBW Dimmer ZEN31 is Unresponsive to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your RGBW Dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferen…
Can't Add My ZEN31 RGBW Dimmer to Vera
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Exclusion should be your first move for all inclusion issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the RGBW Dimmer to Vera once more. F…
