The ZAC36 Titan Valve Actuator is fully integrated with the Z-Box Hub and will be easily recognized by the hub out of the box. Simply follow the steps below to add the switch to your system. The Titan will fit on valves up to 1.25". Is your pipe larger? Reach out to us about an extension kit for the ZAC36 to accommodate larger pipes/valves.
It's best to use the WEB UI when adding Z-Wave devices to your Z-Box Hub but for your convenience, we included instructions for the mobile app as well, just scroll down to access them.
ADD THE ZAC36 ACTUATOR FROM THE WEB UI:
1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu.
2. The screen will display all of your existing devices.
3. Click on the + Add device blue button in the top right corner.
4. Select Z-Wave Device in the next screen.
5. Make sure you can physically access your ZAC36 Actuator and click Start on the screen.
6. While the hub is in inclusion mode, tap the Z-Wave button on the device 3 times quickly - make sure you hear a beep each time you tap the button (if you don't hear it, please try again). It's a touch button so just place your finger on it and wait for the beep, there will be no tactile feedback like on a push button.
7. Once the device is found, you'll be able to rename it and assign it to its room. Click Next and then Finish once you rename and organize all of the newly created devices.
ADD THE ZAC36 ACTUATOR FROM THE Z-BOX MOBILE APP:
1. Open the Z-Box Hub app on your mobile device.
2. Click More in the bottom navigation menu.
3. Click on + Add Devices.
4. Select the Z-Wave Protocol.
5. Make sure you can physically access your ZAC36 Actuator and click Start on the screen.
6. While the hub is in inclusion mode, tap the Z-Wave button on the device 3 times quickly - make sure you hear a beep each time you tap the button (if you don't hear it, please try again). It's a touch button so just place your finger on it and wait for the beep, there will be no tactile feedback like on a push button.
7. Once the device is found, you'll be able to rename it and assign it to its room. Click Next and then Finish once you rename and organize all of the newly created devices.
*If you’re using an S2 hub, it will ask you to enter the DSK key or scan the QR code printed on the back to complete SmartStart inclusion.
TROUBLESHOOTING:
If the ZAC36 is not found on the Z-Box Hub, you may need to reset it first. We recommend performing the soft reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):
1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.
2. Click the red - Remove device button in the top right corner.
3. Select Z-Wave Device in the next screen.
4. Make sure you can physically access your ZAC36 Actuator and click Start on the screen.
5. tap the Z-Wave button on the device 3 times quickly - make sure you hear a beep each time you tap the button. The Z-Box Hub will display a "Device removed" message.
Please contact us if you're still experiencing issues or have questions! We'll be happy to assist you.