You can check out the steps below for more information on how to update your Zooz end devices via HomeSeer.

• Make sure you've already downloaded the correct firmware for the device you're updating, have extracted it from the .zip file, and know where it's located on your computer
• From the HomeSeer main menu, click on Plug-Ins
• Click on Z-Wave
• Click Update Firmware
• You'll see the Update Z-Wave Device Firmware wizard page on the screen
• Follow the wizard's instructions. When asked to supply the firmware file name, browse to the file location you stored the firmware to before beginning the firmware update. It may take more than a few minutes for the firmware to upload so please be patient.

If you're using the Z-Flash tool from HomeSeer, click here for instructions. If updating a 700 series device, you'll need to use HomeSeer4 as .gbl files are the only supported files for 700 series Z-Wave devices and are supported on HS4.

• You may need to exclude and re-include your devices without security in order to help the firmware update go through. We recommend bringing the hub as close as possible too.
• Always reprogram the device after an update. In some cases you may need to exclude, factory reset, and re-include the device to your hub for full functionality.

Please let us know if you have any questions!