Can't Add My ZAC38 Range Extender to HomeSeer
If you're having trouble adding your ZAC38 Range Extender to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier c…
How to Add Your ZAC38 Z-Wave Range Extender to Home Assistant
After you've properly powered your ZAC38 Range Extender, it's time to add it to your HomeSeer network. This inclusion will add the range extender to your network and enable you to receive power outage reports as well. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSee…
My ZAC38 Range Extender is Offline in HomeSeer
Scenes failing to run or reports not being received? This is indicative of a potential connectivity issue between the ZAC38 and your HomeSeer hub. Take a peek at the quick troubleshooting steps below if your ZAC38 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hu…
How to Access the Advanced Settings for the ZAC38 Range Extender on HomeSeer
The ZAC38 Range Extender offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZAC38 Range Extender, we would rec…
My ZEN75 Heavy Duty Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN75 Heavy Duty Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. Interference from large furniture, thick walls, and metal elements can reduce the range for any Z-Wave device. The actual range depends on your home's specific structure and …
Can't Add My ZEN75 Heavy Duty Switch to HomeSeer
If you're having trouble adding your ZEN75 Heavy Duty Switch to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN75 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to …
How to Access the Advanced Settings for ZEN75 Heavy Duty Switch on HomeSeer
Check out all the advanced settings available to customize the ZEN75 Heavy Duty Switch to your smart home needs! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch, we would re…
How to Add your ZEN75 Heavy Duty Switch to HomeSeer
Once your ZEN75 Heavy Duty Switch is installed and working manually, it's time to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not pr…
How to Program Your ZEN34 Remote Switch on HomeSeer
So your ZEN34 is properly included and you're ready to program it? Read on! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we would recommend…
How to Program Your ZEN37 Wall Remote on HomeSeer
So your ZEN37 Wall Remote is properly included and you're ready to program it? Read on! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we wou…
