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Showing articles from Exclusion tag

Can't Add My ZSE18 Motion Sensor to Telus SmartHome+ Hub

If your ZSE18 Motion Sensor isn’t connecting to your TELUS SmartHome+ Hub, don’t worry — it’s a common issue and easy to fix with a few simple steps. Connection problems can happen for several reasons, but a quick reset or setup check usually gets things back on track. In this guide, we’ll walk you through how to tr…

Can't Add My ZSE42 Leak Sensor to Telus SmartHome+ Hub

If you’re having trouble connecting your ZSE42 Leak Sensor to the TELUS SmartHome+ Hub, don’t worry — we’ve got you covered! Connection issues can happen for a few different reasons, but with a few quick checks and steps, you’ll be able to get your sensor working properly again. In this guide, we’ll walk you through…

Can't Add My ZSE41 Open|Close XS Sensor to Telus SmartHome+ Hub

If you’re having trouble connecting your ZSE41 Open | Close Sensor to the TELUS SmartHome+ Hub, don’t worry — we’ve got you covered! Connection issues can happen for a few different reasons, but with a few quick checks and steps, you’ll be able to get your sensor working properly again. In this guide, we’ll walk you…

Can't Add My ZEN78 High Power Relay to Hubitat

Trouble including the ZEN78 to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. Exclusion Process * Open  Hubitat  in your Internet browser * Go to  Devices * Click on  + Add Devic…

Can't Add My ZEN78 High Power Relay to Z-Box

Inclusion issue with your ZEN78 High Power Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the …

Can't Add My ZEN58 Low Voltage XS Relay to HomeSeer

If you're having trouble adding your ZEN58 Low Voltage XS Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you…

Can't Add My ZSE50 Siren & Chime to HomeSeer

If you're having trouble adding your ZSE50 Siren & Chime to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you haven'…

Can't Add My ZEN78 High Power Relay to SmartThings

Having trouble including your ZEN78 High Power Relay? Excluding the device may help. Even if your ZEN78 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Exclusion Steps * Open your SmartThings app and locate your SmartThing…

Can't Add My ZEN78 High Power Relay to HomeSeer

If you're having trouble adding your ZEN78 High Power Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you hav…

Can't Add My ZEN57 XS Relay to HomeSeer

If you're having trouble adding your ZEN57 240V XS Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you haven'…

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