Can't Add My ZAC38 Range Extender to HomeSeer
If you're having trouble adding your ZAC38 Range Extender to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier c…
How to Access Advanced Settings for ZEN75 Heavy Duty Switch on SmartThings
In order to access the advanced settings and have the ZEN75 Heavy Duty Switch properly recognized on the SmartThing platform, please follow the instructions below to install the custom driver. If you haven't added a custom driver before, it's an easy process that only takes a few minutes. It will let you customize y…
Can't Add My ZEN75 Heavy Duty Switch to SmartThings
Trouble including the ZEN75 Heavy Duty Switch to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN75. You can find the steps to install the new lua Edge driver here . With the Edge driver installed, you can go ahead and give exclusi…
Can't Add My ZEN75 Heavy Duty Switch to HomeSeer
If you're having trouble adding your ZEN75 Heavy Duty Switch to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN75 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to …
Can't Add My ZEN75 Heavy Duty Switch to My Z-Wave System
Does your ZEN75 Heavy Duty Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN75 has never been included to any hub, you'll want to factory reset the device first. HOW TO FACTORY RESET THE ZEN75 * Press and hold the lo…
Can't Add My ZEN75 Heavy Duty Switch to Hubitat
Trouble adding your ZEN75 Heavy Duty Switch to Hubitat? We've got you covered! Your ZEN75 may have never been included in your hub’s network, but that doesn't mean you can't remove it. The app will confirm a successful exclusion of an “unknown” device which will then allow the device to be added. Before going throug…
Can't Add My ZEN75 Heavy Duty Switch to My Z-Box Hub
Does your ZEN75 Heavy Duty Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN75 has never been included to any hub, you'll want to factory reset the device first. HOW TO FACTORY RESET THE ZEN75 * Press and hold the …
Can't Add My ZEN75 Heavy Duty Switch to Home Assistant
If you're having trouble adding your ZEN75 Heavy Duty Switch to Home Assistant, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN75 to Home Assistant or another Z-Wave network before. * However, please note that exclusion before inclu…
Can't Add My ZAC36 Titan Valve Actuator to Alarm.com
Trouble including the ZAC36 to Alarm.com? Give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZAC36 even if it was never successfully added to your Z-Wave network. This is a standard Z-Wave function and can be d…
Can't Add My ZEN37 Remote Switch to Alarm.com
Trouble including your ZEN37 to Alarm.com? Give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZEN37 even if it was never successfully added to your Z-Wave network. This is a standard Z-Wave function and can be …
