The ZEN57 240V XS Relay is compatible with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Home Assistant (Z-Wave JS) * HomeSeer (Z-Wave Plus or Z-Wave JS Front End) * Hubitat (with custom driver ) * SmartThings Z-Wave Hub (custom driver needed to access advanced settings, dow…
If you are unable to include your ZEN57 240V XS Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration issues. If Home Assistant is having trouble recog…
Will the ZEN57 240V XS Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN57 doesn't need…
If your ZEN57 240V XS Relay is successfully included to your HomeSeer network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by t…
Inclusion issue with your ZEN57 240V XS Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…
Having trouble including your ZEN57 240V XS Relay? Excluding the device may help. Even if your ZEN57 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Open you…
If your ZEN57 240V XS Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThi…
For Z-Wave control of the ZEN57 240V XS Relay you will need to include it to your network; a process also known as adding or pairing. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, …
Trouble including the ZEN57 240V XS Relay to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. If the relay is having problems connecting to Hubitat: * Open Hubitat in your Intern…
Here are the technical details and specs for the ZEN57 240V XS Relay: * Model Number : ZEN57 800LR * Power: 100-240V, 50/60Hz * Maximum Loads: 5A resistive (120V: 500W incandescent, 150W LED bulbs / 240V: 1000W incandescent, 300W LED bulbs) * Z-Wave Range: Up to 300 feet line of sight or up to 1300 feet wit…