Can't Add My ZEN12 Motion Dimmer to My Z-Wave System
Will the ZEN12 Motion Dimmer not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN56 doesn't need…
How to Add Your ZEN12 Motion Dimmer to Your Z-Wave System
For Z-Wave control of the ZEN12 Motion Dimmer you will need to include it to your network; a process also known as adding or pairing. To auto-include your ZEN12 Dimmer: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions since each brand is different). If you’re using an S2 …
My ZEN12 Motion Dimmer is Unresponsive in My Z-Wave System
Does the ZEN12 Motion Dimmer show as offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
My ZEN56 RGBW Dimmer is Unresponsive to My Z-Wave System
Does the ZEN56 RGBW Dimmer show as offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seein…
Can't Add My ZEN56 RGBW Dimmer to My Z-Wave System
Will the ZEN56 RGBW Dimmer not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN56 doesn't need t…
How to Add Your ZEN56 RGBW Dimmer to Your Z-Wave System
For Z-Wave control of the ZEN56 RGBW Dimmer you will need to include it to your network; a process also known as adding or pairing. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. When you are attempting to include o…
My ZEN78 High Power Relay Shows Offline in My Z-Wave System
Does the ZEN78 High Power Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seein…
My ZEN57 XS Relay Shows Offline in my Z-Wave System
Does the ZEN57 240V XS Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seeing c…
My ZSE50 Siren & Chime is Unresponsive to My Z-Wave System
Does the ZSE50 Siren & Chime show as offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
How to Add Your ZEN78 High Power Relay to Your Z-Wave System
For Z-Wave control of the ZEN78 High Power Relay you will need to include it to your network; a process also known as adding or pairing. Important Note : The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the de…
