Set your association reports, disable the sensors or relay, or even select the type of reports sent by the ZEN55 to HomeSeer and more with the advanced settings options available for your ZEN55 Smoke and CO Detector Bridge! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of H…
If your ZEN55 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN55 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…
Having an issue including your ZEN55 Smoke and CO Detector Bridge to HomeSeer? Exclusion is the best place to start troubleshooting! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can b…
If you've wired up your ZEN55 to your interconnected hard wired smoke & CO detector and ensured it is properly powered, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with a…
Is the ZEN55 Smoke and Co Detector Bridge installed, but there is no LED activity, and the relay is unresponsive? Please check out the list of troubleshooting steps below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the de…
Your ZEN55 DC Signal Sensor is successfully included, but it's showing as “offline" in Hubitat? This is suggestive of a potential range or configuration issue. The easiest place to start is with a Z-Wave Network Repair. You always want to start by ensuring that your Hubitat hub is up to date on its platform version.…
Does your ZEN55 DC Signal Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background…
Unable to include your ZEN55 DC Signal Sensor? It may sound counterintuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various configurat…
No configuration issues here! The ZEN55 DC Signal Sensor will be recognized and configured correctly by the Z-Box. Accessing and customizing the advanced settings is fast and simple. Follow the steps below to customize your ZEN55 on the Z-Box Hub. To access and configure any advanced settings, you need to be logge…
You've successfully installed and included your ZEN55 DC Signal Sensor, but it's offline or unresponsive to Z-Wave commands? Give the troubleshooting steps below a try! Range is determined by the individual structure of your home and the strength of your mesh network; sometimes, interference like metal, stone, or c…