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Showing articles from Offline tag

My ZAC38 Range Extender is Offline in HomeSeer

Scenes failing to run or reports not being received? This is indicative of a potential connectivity issue between the ZAC38 and your HomeSeer hub. Take a peek at the quick troubleshooting steps below if your ZAC38 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hu…

My ZEN75 Heavy Duty Switch is Offline in HomeSeer

Try these troubleshooting steps if your ZEN75 Heavy Duty Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. Interference from large furniture, thick walls, and metal elements can reduce the range for any Z-Wave device. The actual range depends on your home's specific structure and …

My ZEN75 Heavy Duty Switch is Offline in SmartThings

If your ZEN75 Heavy Duty Switch is showing as Offline then it's time to refresh your SmartThings network! Your SmartThings hub has a neat feature called  Repair Z-Wave Network . A  network repair  will help refresh your mesh network's connections and help the hub find the most efficient communication route to the de…

My ZEN75 Heavy Duty Switch Shows No Connection on My Z-Box Hub

Is your ZEN75 Heavy Duty Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently…

My ZEN75 Heavy Duty Switch is Offline in Hubitat

If your ZEN75 Heavy Duty Switch is offline or unresponsive, it could be out of range or experiencing a connectivity issue. Luckily, there are a few things you can try to improve the connection between your switch and hub. Hubitat has a very useful feature for updating your network's connections called  Repair Z-Wave…

My ZEN75 Heavy Duty Switch is Unresponsive to My Z-Wave System

Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your ZEN75 Heavy Duty Switch has a range of up to 500 feet (line of sight) when included via mesh, or up to 1300 feet with ZWLR. Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultima…

My ZEN75 Heavy Duty Switch is Offline in Home Assistant

So your ZEN75 is included to Home Assistant but is showing offline or is unresponsive to Z-Wave commands? We can help! Blockages like large furniture, thick walls, and metal elements can shorten Z-Wave range. Ultimately, the range of any given device is determined by the specific structure of your home and the stren…

My ZSE11 Q Sensor is Offline in HomeSeer

Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE11 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE11 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…

My ZSE44 Temperature | Humidity Sensor is Offline in HomeSeer

Encountering an issue with your temp or humidity reports not being received or scenes failing to run? This suggests a potential connectivity issue between the ZSE44 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE44 is unavailable, shows as offline, or is not reporting correctly. When c…

My ZSE43 Tilt | Shock Sensor is Offline in HomeSeer

Scenes failing to run or reports not being received? If the LED indicator is blinking when the sensor is tilted, this suggests a potential connectivity issue between the ZSE43 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE43 is unavailable, shows as offline, or is not reporting correct…

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