How to Program & Manage Sounds for the ZSE50 Siren & Chime on SmartThings
The ZSE50 Siren & Chime is more than just an alarm—it’s a customizable alert system that can fit seamlessly into your smart home. Due to current platform limitations, you can only program the default tone at this time, but our developer is hard at work to allow for more programming options for the siren on this platf…
Can't Add My ZEN78 High Power Relay to SmartThings
Having trouble including your ZEN78 High Power Relay? Excluding the device may help. Even if your ZEN78 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Exclusion Steps * Open your SmartThings app and locate your SmartThing…
My ZEN78 High Power Relay Shows Offline in SmartThings
If your ZEN78 High Power Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…
How to Access Advanced Settings for My ZEN78 High Power Relay on SmartThings
The ZEN78 should be recognized as a basic on/off device without the custom driver. However, in order to access the advanced settings and full functionality of the device, the custom driver will need to be installed. Check here for updates on the custom driver, coming soon!
How to Add Your ZEN78 High Power Relay to SmartThings
Your ZEN78 High Power Relay will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below to inclu…
My ZEN57 240V XS Relay Shows Offline in SmartThings
If your ZEN57 240V XS Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThi…
Can't Add My ZSE50 Siren & Chime to SmartThings
Having trouble including your ZSE50 Siren & Chime to your SmartThings hub? Exclusion is the best place to start. Even if your ZSE50 was never initially added to SmartThings, exclusion just acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from…
My ZEN58 Low Voltage XS Relay Shows No Connection on SmartThings
If your ZEN58 Low Voltage XS Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your S…
Can't Add My ZEN58 Low Voltage XS Relay to SmartThings
Having trouble including your ZEN58 Low Voltage XS Relay? Excluding the device may help. Even if your ZEN58 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: *…
How to Access Advanced Settings for My ZEN57 240V XS Relay on SmartThings
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN57 240V XS Relay for the lua platform. Important note for SmartThings users: * For the Setting Input Type (Choose the wall switch or input type you want to connect to the relay) the valu…
