If your ZEN12 Motion Dimmer is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThi…
Having trouble including your ZEN12 Motion Dimmer? Excluding the device may help. Even if your ZEN12 was never initially added to SmartThings, exclusion simply acts as a soft reset. It can help with a variety of configuration and inclusion issues. ZEN12 Exclusion Steps * Open your SmartThings app and locate your …
Your ZEN12 Motion Dimmer will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below to include …
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN12 Motion Dimmer for the lua platform. Below are the instructions on how to install the driver, and if you haven't added one before, it's an easy process that only takes a few minutes. Pleas…
Setting up a virtual 4-way on SmartThings lets you pair three Zooz switches or dimmers to control the same light—without needing a wired connection between the switches. In this setup, the main switch or dimmer is rewired as a single pole, while the remote units connect to power, neutral, and ground only. There are …
The ZAC38 Range Extender includes a built in backup battery that allows it to continue operating even when mains power is lost. When the device detects a transition from mains power to battery power, it reports this change to the Z Wave network. This power status change can be used by your hub as a reliable event tri…
Setting up a virtual 3-way on SmartThings lets you pair two Zooz switches or dimmers to control the same light—without needing a wired connection between the switches. In this setup, the main switch or dimmer is rewired as a single pole, while the remote unit connects to power, neutral, and ground only. There are th…
Before programming your ZEN56 on SmartThings, you'll want to ensure you have the custom driver installed and correctly assigned to the device. At this time, all functionality is availbale for iPhone users; unfortuantely, there is currently no way to program a color from routines on the SmartThings Andriod app; th…
If your ZEN56 RGBW Dimmer is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThing…
Having trouble including your ZEN56 RGBW Dimmer? Excluding the device may help. Even if your ZEN56 was never initially added to SmartThings, exclusion simply acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Ope…