My ZSE70 Outdoor Motion Sensor Shows Offline in SmartThings
This error is generally indicative of a range or connectivity issue. Let's figure this out: You can start by performing Network Repair . This feature refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. In your SmartThings app: * Open your…
Can't Add My ZSE70 Outdoor Motion Sensor to SmartThings
Inclusion issues? Let's try excluding the sensor first. Exclusion is just like a reset, and can help with a variety of configuration and connectivity issues. Devices don't need to be included properly to be able to be excluded. You'll want to ensure you have the custom driver installed for the ZSE70 first. In y…
How to Add Your ZSE70 Outdoor Motion Sensor to SmartThings
Ready to include your new ZSE70 Outdoor Motion Sensor to SmartThings? Check out the instructions below! You will need to install the lua Edge driver to access advanced settings and ensure the device is properly recognized and configured on SmartThings. With the driver installed, you can proceed to auto-include or …
How to Access Advanced Settings for ZSE70 Outdoor Motion Sensor on SmartThings
Now that SmartThings has transitioned to the new lua platfor m, the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform to ensure our devices are recognized and supported fully. Please follow the instructions below on how to insta…
My ZEN37 Wall Remote Shows Offline in SmartThings
Is your ZEN37 Wall Remote paired correctly to your SmartThings hub but is unresponsive to Z-Wave commands from the SmartThings hub, then it could be out of range or experiencing some kind of connectivity issue. Communication routes are established by the hub at the time of device inclusion. If the device was paired …
How to Use Your ZEN37 Wall Remote With Smart Bulbs On SmartThings
Don't want to worry about wiring, but you're looking for convenient control for your smart bulbs? The new ZEN37 Wall Remote is an excellent choice. It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the paddle on this device according to the standard sc…
How to Use Your ZEN34 Remote Switch With Smart Bulbs On SmartThings
If you're looking for a battery powered wall remote and you don't want to worry about wiring, the ZEN34 Remote Switch is a convenient choice. It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the paddle on this device according to the standard scene co…
How to Use Your ZEN32 Scene Controller With Smart Bulbs On SmartThings
The ZEN32 Scene Controller is the recommended solution for intuitive smart bulb control on SmartThings. Please note that your smart bulbs need to be integrated to and controllable from the SmartThings app for this scenario to work. Here is a quick guide on how to install and program the device to get the most out of …
Can't Add My ZEN37 Wall Remote to SmartThings
Trouble including your ZEN37 Wall Remote to SmartThings? First, make sure you have the Edge driver installed, then give the exclusion process a try! It works even for devices that have never been included to the hub before. Exclusion simply acts as a soft reset to help prepare the device to connect to the network.…
My ZEN05 Outdoor Smart Plug Shows Offline in SmartThings
Your ZEN05 Smart Plug is showing offline in SmartThings? This is suggestive of a range or connectivity issue. Check out the simple troubleshooting steps below to resolve the issue. Let's start by refreshing your mesh network connections via a network repair: * Open your SmartThings app and locate your SmartThing…
