How to Access Advanced Settings for My ZEN57 XS Relay on SmartThings
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN57 240V XS Relay for the lua platform. Important note for SmartThings users: * For the Setting Input Type (Choose the wall switch or input type you want to connect to the relay) the valu…
My ZEN78 High Power Relay Shows Offline in SmartThings
If your ZEN78 High Power Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…
How to Add Your ZEN57 XS Relay to SmartThings
Your ZEN57 240V XS Relay will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below to include …
Can't Add My ZSE50 Siren & Chime to SmartThings
Having trouble including your ZSE50 Siren & Chime to your SmartThings hub? Exclusion is the best place to start. Even if your ZSE50 was never initially added to SmartThings, exclusion just acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from…
How to Add Your ZEN78 High Power Relay to SmartThings
Your ZEN78 High Power Relay will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below to inclu…
How to Add Your ZEN58 Low Voltage XS Relay to SmartThings
Your ZEN58 Low Voltage XS Relay will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below to …
My ZSE50 Siren & Chime is Unresponsive to SmartThings
If your ZSE50 Siren & Chime is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThi…
How to Access Advanced Settings for My ZEN58 Low Voltage XS Relay on SmartThings
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN58 Low Voltage XS Relay for the lua platform. Important note for SmartThings users: * For the Setting Input Type (Choose the wall switch or input type you want to connect to the relay) th…
My ZEN75 Heavy Duty Switch is Offline in SmartThings
If your ZEN75 Heavy Duty Switch is showing as Offline then it's time to refresh your SmartThings network! Your SmartThings hub has a neat feature called Repair Z-Wave Network . A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the de…
My ZEN35 Scene Dimmer Shows Offline in SmartThings
If your ZEN35 Scene Dimmer is included to SmartThings but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN35 in its target location. Network repair can h…
