In order to access the advanced settings and have the ZEN75 Heavy Duty Switch properly recognized on the SmartThing platform, please follow the instructions below to install the custom driver. If you haven't added a custom driver before, it's an easy process that only takes a few minutes. It will let you customize y…
Add your ZEN75 Heavy Duty Switch to SmartThings in no time! First, you'll want to start with installing the Edge driver for the ZEN75. You will need to have this installed to access any of the advanced settings for the switch. Check out the easy driver installation instructions here , then you can continue below …
The ZSE50 Siren & Chime is more than just an alarm—it’s a customizable alert system that can fit seamlessly into your smart home. This guide will cover everything you need to know: how to set up and program the ZSE50 on SmartThings, which audio formats it supports, how many sound files you can store, and the steps to…
Trouble including the ZEN75 Heavy Duty Switch to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN75. You can find the steps to install the new lua Edge driver here . With the Edge driver installed, you can go ahead and give exclusi…
Having trouble including the ZEN35 Scene Dimmer to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN35. You can find the steps to install the lua Edge driver here (coming soon!). With the Edge driver installed, you can go ahead and…
Get your ZEN35 Scene Dimmer added to SmartThings in no time! First, you'll want to install the Edge driver for the ZEN35 Scene Dimmer following the instructions here (available soon). You can then follow the steps below to pair your ZEN35 to SmartThings: * Tap the plus icon in the home screen of the SmartTh…
In order for the ZSE50 Siren & Chime to be properly recognized and to access the advanced settings, you will need to install the Edge driver for the device. Please follow the instructions below on how to install the driver. If you haven't added one before, it's a simple process that only takes a few minutes. It will…
This error is generally indicative of a range or connectivity issue. Let's figure this out: You can start by performing Network Repair . This feature refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. In your SmartThings app: * Open your…
Your ZSE50 Siren & Chime will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings . Once you have installed the custom driver linked above, you can follow the steps below to includ…
Inclusion issues? Let's try excluding the sensor first. Exclusion is just like a reset, and can help with a variety of configuration and connectivity issues. Devices don't need to be included properly to be able to be excluded. You'll want to ensure you have the custom driver installed for the ZSE70 first. …