My ZEN35 Scene Dimmer Shows Offline in SmartThings
If your ZEN35 Scene Dimmer is included to SmartThings but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN35 in its target location. Network repair can h…
My ZEN75 Heavy Duty Switch is Offline in SmartThings
If your ZEN75 Heavy Duty Switch is showing as Offline then it's time to refresh your SmartThings network! Your SmartThings hub has a neat feature called Repair Z-Wave Network . A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the de…
How to Access Advanced Settings for ZEN75 Heavy Duty Switch on SmartThings
In order to access the advanced settings and have the ZEN75 Heavy Duty Switch properly recognized on the SmartThing platform, please follow the instructions below to install the custom driver. If you haven't added a custom driver before, it's an easy process that only takes a few minutes. It will let you customize y…
Can't Add My ZEN75 Heavy Duty Switch to SmartThings
Trouble including the ZEN75 Heavy Duty Switch to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN75. You can find the steps to install the new lua Edge driver here . With the Edge driver installed, you can go ahead and give exclusi…
How to Access Advanced Settings for My ZEN58 Low Voltage XS Relay on SmartThings
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN58 Low Voltage XS Relay for the lua platform. Important note for SmartThings users: * For the Setting Input Type (Choose the wall switch or input type you want to connect to the relay) th…
How to Add Your ZEN75 Heavy Duty Switch to SmartThings
Add your ZEN75 Heavy Duty Switch to SmartThings in no time! First, you'll want to start with installing the Edge driver for the ZEN75. You will need to have this installed to access any of the advanced settings for the switch. Check out the easy driver installation instructions here , then you can continue below …
Can't Add My ZEN35 Scene Dimmer to SmartThings
Having trouble including the ZEN35 Scene Dimmer to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN35. You can find the steps to install the lua Edge driver here (coming soon!). With the Edge driver installed, you can go ahead and…
How to Add Your ZEN35 Scene Dimmer to SmartThings
Get your ZEN35 Scene Dimmer added to SmartThings in no time! First, you'll want to install the Edge driver for the ZEN35 Scene Dimmer following the instructions here (available soon). You can then follow the steps below to pair your ZEN35 to SmartThings: * Tap the plus icon in the home screen of the SmartTh…
My ZSE70 Outdoor Motion Sensor Shows Offline in SmartThings
This error is generally indicative of a range or connectivity issue. Let's figure this out: You can start by performing Network Repair . This feature refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. In your SmartThings app: * Open your…
How to Program & Manage Sounds for the ZSE50 Siren & Chime on SmartThings
The ZSE50 Siren & Chime is more than just an alarm—it’s a customizable alert system that can fit seamlessly into your smart home. This guide will cover everything you need to know: how to set up and program the ZSE50 on SmartThings, which audio formats it supports, how many sound files you can store, and the steps to…
