So your ZEN32 is properly included and you're ready to program it? Read on! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we would recommend…
Trouble including the ZEN32 to Alarm.com? Give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZEN32 even if it was never successfully added to your Z-Wave network. This is a standard Z-Wave function and can be d…
The ZEN32 Scene Controller is now integrated with Alarm.com, and can be used to program scene activation. While you are not able to directly trigger another device with the ZEN32 at this time or access the advanced settings, you can trigger any scene with the 4 small scene control buttons. Directly control the connec…
The ZEN32 Scene Controller provides a range of customization options to meet your smart home needs. This flexibility lets you adjust the ZEN32, ensuring it integrates seamlessly into your smart home ecosystem and delivers the convenience and functionality you desire. Zooz products are officially integrated with the …
The ZEN32 Scene Controller is now integrated with Alarm.com, and can be used to program scene activation. While you are not able to directly trigger another device with the ZEN32 at this time or access the advanced settings, you can trigger any scene with the 4 small scene control buttons. Directly control the connec…
Try these troubleshooting steps if your ZEN32 Scene Controller is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN32 Scene Controller has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connecte…
If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN32 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus a…
Is your ZEN32 Scene Controller showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently …
First, ensure that your ZEN32 is properly installed and operating correctly in manual mode. Once it’s powered and tested, you can proceed to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with access…
Trouble getting your ZEN32 Scene Controller into inclusion mode? Exclusion is the easiest resolution. It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! …