You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from ZEN32 tag

How to Program Your ZEN32 Scene Controller on HomeSeer

So your ZEN32 is properly included and you're ready to program it? Read on! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we would recommend…

Can't Add My ZEN32 Scene Controller to Alarm.com

Trouble including the ZEN32 to Alarm.com? Give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZEN32 even if it was never successfully added to your Z-Wave network. This is a standard Z-Wave function and can be d…

How to Add Your ZEN32 Scene Controller to Alarm.com

The ZEN32 Scene Controller is now integrated with Alarm.com, and can be used to program scene activation. While you are not able to directly trigger another device with the ZEN32 at this time or access the advanced settings, you can trigger any scene with the 4 small scene control buttons. Directly control the connec…

How to Access the Advanced Settings for ZEN32 Scene Controller on HomeSeer

The ZEN32 Scene Controller provides a range of customization options to meet your smart home needs. This flexibility lets you adjust the ZEN32, ensuring it integrates seamlessly into your smart home ecosystem and delivers the convenience and functionality you desire. Zooz products are officially integrated with the …

How to Program Your ZEN32 Scene Controller on Alarm.com

The ZEN32 Scene Controller is now integrated with Alarm.com, and can be used to program scene activation. While you are not able to directly trigger another device with the ZEN32 at this time or access the advanced settings, you can trigger any scene with the 4 small scene control buttons. Directly control the connec…

My ZEN32 Scene Controller is Offline in HomeSeer

Try these troubleshooting steps if your ZEN32 Scene Controller is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN32 Scene Controller has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connecte…

Can't Add My ZEN32 Scene Controller to HomeSeer

If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN32 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus a…

My ZEN32 Scene Controller Shows No Connection on My Z-Box Hub

Is your ZEN32 Scene Controller showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently …

How to Add Your ZEN32 Scene Controller to HomeSeer

First, ensure that your ZEN32 is properly installed and operating correctly in manual mode. Once it’s powered and tested, you can proceed to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with access…

Can't Add My ZEN32 Scene Controller to My Z-Box Hub

Trouble getting your ZEN32 Scene Controller into inclusion mode? Exclusion is the easiest resolution. It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! …

scroll to top icon