So your ZEN32 is properly included and you're ready to program it? Read on! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we would recommend…
Trouble including the ZEN32 to Alarm.com? Give exclusion a try first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
The ZEN32 Scene Controller is now integrated with Alarm.com, and can be used to program scene activation. While you are not able to directly trigger another device with the ZEN32 at this time or access the advanced settings, you can trigger any scene with the 4 small scene control buttons. Directly control the connec…
The ZEN32 Scene Controller provides a range of customization options to meet your smart home needs. This flexibility lets you adjust the ZEN32, ensuring it integrates seamlessly into your smart home ecosystem and delivers the convenience and functionality you desire. Zooz products are officially integrated with the …
The ZEN32 Scene Controller is now integrated with Alarm.com, and can be used to program scene activation. While you are not able to directly trigger another device with the ZEN32 at this time or access the advanced settings, you can trigger any scene with the 4 small scene control buttons. Directly control the connec…
Try these troubleshooting steps if your ZEN32 Scene Controller is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN32 Scene Controller has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connecte…
If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier…
Is your ZEN32 Scene Controller showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently …
Trouble getting your ZEN32 Scene Controller into inclusion mode? Exclusion is the easiest resolution. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip se…
First, ensure that your ZEN32 is properly installed and operating correctly in manual mode. Once it’s powered and tested, you can proceed to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with access…