You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from Troubleshooting tag

Rapid Battery Drain on My ZSE44 Temperature | Humidity Sensor

The ZSE44 Temperature and Humidity Sensor is a compact, battery-powered Z-Wave device designed to monitor indoor climate conditions and send automatic updates to your smart home hub. It’s engineered for efficient performance and long battery life, but certain settings or environmental factors can occasionally cause t…

Rapid Battery Drain on My ZSE43 Tilt | Shock Sensor

The ZSE43 Tilt | Shock Sensor is a compact, battery-powered Z-Wave device designed to detect shock or changes in position on garage doors, windows, or other movable surfaces (tilt only). It’s built for long battery life, but certain configurations or installation conditions may occasionally cause the battery to drain…

Rapid Battery Drain on My ZSE70 Outdoor Motion Sensor

The ZSE70 Outdoor Motion Sensor is a weather-resistant, battery-powered (or optionally 12-24V AC/DC powered) Z-Wave device built to detect motion, measure ambient light (lux), and monitor temperature. It’s optimized for outdoor environments and performs reliably in a temperature range of 14°F to 122°F. While the sens…

Rapid Battery Drain on My ZSE42 Leak Sensor

The ZSE42 Leak Sensor is a small, battery-powered Z-Wave device built to detect and alert you to water leaks in real time. It’s engineered for long-lasting battery performance, but certain configurations or environmental conditions can sometimes cause the battery to deplete more quickly than expected. The following s…

Rapid Battery Drain on My ZSE41 Open | Close Sensor

The ZSE41 Open | Close Sensor is a compact, battery-powered Z-Wave device designed to monitor the open or closed status of doors, windows, and cabinets. It’s optimized for long battery life, but certain setup or environmental factors can occasionally cause faster-than-expected battery drain. The steps below will help…

Rapid Battery Drain on My ZSE11 Q Sensor

The ZSE11 Q Sensor is a multi-functional device that is designed to report motion, temperature, humidity, and lux. While it’s built for efficient battery use, some users may experience rapid battery drain or shorter-than-expected battery life. In most cases, this isn’t due to the battery itself but rather how the de…

Rapid Battery Drain on My ZSE18 Motion Sensor

The ZSE18 Motion Sensor is a Z-Wave device designed to provide instant and reliable motion detection, making it perfect for security monitoring and light automation. While it’s built for efficient battery use, some users may experience faster-than-expected battery drain. In most cases, this isn’t due to the battery …

My ZEN78 High Power Relay Shows Offline in My Z-Wave System

Does the ZEN78 High Power Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seein…

Can't Add My ZEN78 High Power Relay to HomeSeer

If you're having trouble adding your ZEN78 High Power Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you hav…

My ZEN78 High Power Relay Shows Offline in Hubitat

If Hubitat shows your ZEN78 High Power Relay as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific structure …

scroll to top icon