Can't Add My ZEN32 Scene Controller to Alarm.com
Trouble including the ZEN32 to Alarm.com? Give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZEN32 even if it was never successfully added to your Z-Wave network. This is a standard Z-Wave function and can be d…
Can't Add My ZEN34 Remote Switch to Alarm.com
Trouble including your ZEN34 to Alarm.com? Give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZEN34 even if it was never successfully added to your Z-Wave network. This is a standard Z-Wave function and can be …
Can't Add My ZAC36 Valve Actuator to HomeSeer
Exclusion can be a helpful troubleshooting step if your ZAC36 is having issues pairing to your HomeSeer hub. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven…
My ZSE44 Temperature | Humidity Sensor is Offline in HomeSeer
Encountering an issue with your temp or humidity reports not being received or scenes failing to run? This suggests a potential connectivity issue between the ZSE44 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE44 is unavailable, shows as offline, or is not reporting correctly. When c…
My ZEN52 Double Relay is Offline in HomeSeer
If your ZEN52 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN52 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
My ZSE42 Water Leak Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a possible connectivity issue between the ZSE42 Water Leak Sensor and your HomeSeer hub. Check out these quick troubleshooting steps if your sensor is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the…
My ZSE43 Tilt | Shock Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? If the LED indicator is blinking when the sensor is tilted, this suggests a potential connectivity issue between the ZSE43 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE43 is unavailable, shows as offline, or is not reporting correct…
Can't Add My ZEN52 Double Relay to HomeSeer
Troubles adding your ZEN52 to HomeSeer? You may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZEN52 to HomeSeer …
Can't Add My ZSE42 Water Leak Sensor to HomeSeer
Exclusion before inclusion? Yep! It really works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE42 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experienci…
My ZEN51 Dry Contact Relay is Offline in HomeSeer
Try these troubleshooting steps if your ZEN51 Dry Contact Relay is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN51 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, …
