Can't Add My ZSE18 Motion Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE18 Motion Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE18 to HomeSeer or another Z-Wave network before. Zooz products are officially inte…
My ZSE18 Motion Sensor is Offline in HomeSeer
Missing motion reports? Scenes failing to activate? This suggests a possible connectivity issue between the ZSE18 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE18 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave mes…
How to Access the Advanced Settings for ZSE18 Motion Sensor on HomeSeer
The ZSE18 Motion Sensor provides extensive customization options, enabling seamless integration into your smart home setup. With its adaptability, the sensor enhances convenience and ensures it delivers the functionality you need for a fully connected and efficient home experience. Zooz products are officially integ…
How to Add Your ZSE18 Motion Sensor to HomeSeer
The ZSE18 comes with two power options, the provided battery or the provided micro USB cable. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly d…
My ZSE18 Motion Sensor is Not Reporting Reliably to My Hub
Are you experiencing issues with your ZSE18 Motion sensor despite successfully installing and linking it to your hub? Do you find that it's consistently displaying incorrect status readings, such as being stuck on motion or no motion, or perhaps failing to generate reports altogether? Check out the troubleshooting st…
How to Access Advanced Settings for My ZSE18 Motion Sensor on the Z-Box
No drivers, no custom handlers; accessing the full advanced settings has never been easier than on the Z-Box. The ZSE18 Motion Sensor will be recognized and configured correctly by the Z-Box. Customizing the advanced settings is simple; just follow the steps below to start programming your ZSE18 on the Z-Box Hub. …
Can't Add My ZSE18 Motion Sensor to My Z-Box Hub
Having trouble adding your new ZSE18 Motion Sensor to your Z-Box hub? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it si…
My ZSE18 Motion Sensor Shows No Connection on My Z-Box Hub
So your ZSE18 Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need for a c…
How to Add Your ZSE18 Motion Sensor to the Z-Box Hub
Add your ZSE18 Motion Sensor to your Z-Box Hub quickly and easily. You'll get access to all of its functionality right away. We strongly suggest using the Web UI when adding new devices to your hub but we also included instructions for mobile app users - just keep scrolling down! The ZSE18 can operate on either b…
ZSE18 Motion Sensor Manual Wake-Up Process
So you made a change to the advanced settings, but they haven't taken effect or your hub shows a pending change? You may need to wake your sensor manually! The sensor’s wake-up interval is set to 12 hours by default to save battery life. You can change the wake-up interval in advanced settings as long as they are av…
