Can't Add My ZSE41 Open | Close Sensor to HomeSeer
Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE41 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issu…
My ZEN51 Dry Contact Relay is Offline in HomeSeer
Try these troubleshooting steps if your ZEN51 Dry Contact Relay is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN51 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, …
Can't Add My ZEN51 Dry Contact Relay to HomeSeer
If you're having trouble adding your ZEN51 to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZE…
Can't Add My ZSE11 Q Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE11 Q Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE11 to HomeSeer or another Z-Wave network before. 800 series only: Exclusion before incl…
Can't Add My ZSE43 Tilt | Shock Sensor to HomeSeer
Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE43 to HomeSeer or another Z-W…
Can't Add My ZSE18 Motion Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE18 Motion Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE18 to HomeSeer or another Z-Wave network before. Zooz products are officially inte…
My ZEN53 DC Motor Controller is Offline in HomeSeer
If your ZEN53 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN53 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
Can't Add My ZSE44 Temperature | Humidity Sensor to HomeSeer
Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE44 to HomeSeer or another Z-W…
My ZSE70 Outdoor Motion Sensor is Offline in HomeSeer
Sensor status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZSE70 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE70 Outdoor Motion sensor is unavailable, shows as offline, or is unresponsive to commands v…
Can't Add My ZSE42 Water Leak Sensor to HomeSeer
Exclusion before inclusion? Yep! It really works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE42 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experienci…
