How to Access the Advanced Settings for the ZEN52 Double Relay on HomeSeer
Choose the external switch behavior, select an auto-off timer, or set one of the relays to smart bulb mode and more with the advanced settings options available for your ZEN52 Double Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies …
My ZEN52 Double Relay is Offline in HomeSeer
If your ZEN52 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN52 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
Can't Add My ZEN52 Double Relay to HomeSeer
Troubles adding your ZEN52 to HomeSeer? You may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZEN52 to HomeSeer …
How to Add Your ZEN52 Double Relay to HomeSeer
So you've wired up your ZEN52 and the LED indicator is slowly blinking green, then it's powered and ready to be added to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of y…
My ZEN52 Double Relay Shows No Connection on My Z-Box Hub
Does your ZEN52 Double Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Un…
Can't Add My ZEN52 Double Relay to My Z-Box Hub
Inclusion issue with your ZEN52 Double Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub!…
How to Access Advanced Settings for My ZEN52 Double Relay on Z-Box
Configuration is simple with the Z-Box! The ZEN52 Double Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to th…
How to Add Your ZEN52 Double Relay to Z-Box
Quickly add the ZEN52 Double Relay to the Z-Box hub and start automating! You don't need any extra device handlers or drivers here! Simply follow the instructions in the manual to correctly install and power the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the …
My ZEN52 Double Relay Shows Offline in Vera
Are you unable to control your ZEN52 Double Relay via Z-Wave commands? This could point to a range or connectivity issue. After ensuring your ZEN52 Double Relay was paired successfully, the next best step is to refresh the connections in your mesh network, by utilizing the Update Neighbor Nodes feature in Vera. Th…
Can't Add My ZEN52 Double Relay to Vera
Are you unable to pair your ZEN52 Double Relay with Vera? Excluding the device may help! This procedure acts as a soft reset to help with any configuration or inclusion issues. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a st…
