My ZEN16 Multirelay Shows "Can't Detect Device" in Vera
A "Can't Detect Device" error suggests a range or connectivity issue. If the ZEN16 displays as "can't detect device" in your Vera app, try to resolve the issue by using Update Neighbor Nodes. This is a helpful feature in Vera's interface that allows you to refresh the connections between hub and the devices and sh…
Can't Add My ZEN34 Remote Switch to Vera
Trouble adding your ZEN34 to Vera? Try exclusion first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude be…
My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Vera
Does your Temperature | Humidity Sensor show offline? A range or connectivity issue could be the cause. Once you have included your ZSE44 successfully, refreshing the connections in your mesh network is the next step. You can do this in Vera with a simple feature called Update Neighbor Nodes. It will help Vera fin…
My ZSE42 Water Leak XS Sensor Shows Offline in Vera
Is your ZSE42 not responding to Z-Wave commands? This suggests a range or connectivity issue. After adding your ZSE42 Water Leak XS Sensor successfully, the next best step is to refresh the mesh connections in your network. Utilize the Update Neighbor Nodes in Vera . This will allow Vera to find the most efficien…
My ZSE41 Open | Close XS Sensor Shows Offline in Vera
Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera fin…
Can't Add My ZSE43 Tilt | Shock XS Sensor to Vera
Having trouble including your ZSE43 XS Sensor? Try excluding the device. This process acts as a soft reset to help with any configuration or inclusion issues. Here are the steps for excluding the ZSE43: * Tap the green Retry button in the bottom right corner of the app - this will put Vera into exclusion mod…
Can't Add My ZSE41 Open | Close XS Sensor to Vera
To help with configuration or inclusion issues with your ZSE41 XS Sensor, start by excluding the sensor. This acts as a soft reset to help with any set-up issues. Here are the steps for excluding the ZSE41 Open|Close XS Sensor: * Tap the green Retry button in the bottom right corner of the app - this will pu…
My ZAC36 Valve Actuator Shows Offline in Vera
Is your ZAC36 unresponsive to Z-Wave commands? This suggests a range or connectivity issue. After including your ZAC36 Titan Water Valve Actuator successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera find …
My ZSE43 Tilt | Shock XS Sensor Shows Offline in Vera
Is your ZSE43 not responding to Z-Wave commands? It could be a range or connectivity issue. After including your ZSE43 successfully, the next best step is to refresh the connections in your mesh network. This is accomplished in Vera with a helpful feature called Update Neighbor Nodes. It will help Vera find the mo…
My ZEN52 Double Relay Shows Offline in Vera
Are you unable to control your ZEN52 Double Relay via Z-Wave commands? This could point to a range or connectivity issue. After ensuring your ZEN52 Double Relay was paired successfully, the next best step is to refresh the connections in your mesh network, by utilizing the Update Neighbor Nodes feature in Vera. Th…
