How to Access the Advanced Settings for the ZEN51 Dry Contact Relay on HomeSeer
Customize the external switch behavior, set smart bulb mode and more with the advanced settings options available for your ZEN51 Dry Contact Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If yo…
My ZEN51 Dry Contact Relay is Offline in HomeSeer
Try these troubleshooting steps if your ZEN51 Dry Contact Relay is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN51 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, …
Can't Add My ZEN51 Dry Contact Relay to HomeSeer
If you're having trouble adding your ZEN51 to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZE…
How to Add Your ZEN51 Dry Contact Relay to HomeSeer
If the LED indicator on the ZEN51 is slowly blinking green, then it's properly powered and ready to be included to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your de…
My ZEN51 Double Relay Shows No Connection on My Z-Box Hub
My ZEN51 Double Relay Shows No Connection on My Z-Box Hub Does your ZEN51 Double Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and…
How to Access Advanced Settings for My ZEN51 Dry Contact Relay on Z-Box
The ZEN51 Dry Contact Relay will be recognized and configured correctly out of the box by the Z-Box. Accessing and customizing the advanced settings is quick and easy. Follow the steps below to customize your ZEN51 on the Z-Box Hub. To access and configure any advanced settings, you need to be logged in locally to…
Can't Add My ZEN51 Dry Contact Relay to My Z-Box Hub
Issues including your ZEN51 Dry Contact Relay to the Z-Box Hub? Exclusion is the easiest resolution! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…
How to Add Your ZEN51 Dry Contact Relay to Z-Box
No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN51 Dry Contact Relay will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new …
My ZEN51 Dry Contact Relay Shows Offline in Vera
Is your ZEN51 Dry Contact Relay failing to respond to Z-Wave commands? It could be a range or connectivity issue. After ensuring your ZEN51 Dry Contact Relay was included successfully, the next best step is to refresh the connections in your mesh network. Utilize the Update Neighbor Nodes feature in Vera. It will …
My ZEN51 Dry Contact Relay Shows Offline in Hubitat
If Hubitat shows your ZEN51 Dry Contact Relay as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections…
