It might not sound logical, but if you're having trouble adding your ZSE70 Outdoor Motion Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE70 to HomeSeer or another Z-Wave network before. Zooz products are officia…
Sensor status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZSE70 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE70 Outdoor Motion sensor is unavailable, shows as offline, or is unresponsive to commands v…
Customize the motion sensitivity, LED indicator behavior, reporting thresholds and more with the advanced settings options available for your ZSE70 Outdoor Motion Sensor! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management a…
Before including the ZSE70, decide whether you want to power the unit via battery or 12-24V AC/DC and if you'll be using auto or manual inclusion. NEVER include the sensor powered with 12 V and then switch over to batteries. Your hub will recognize the sensor as a Z-Wave repeater and the batteries will drain quickly…
Here's what to try if your sensor goes offline or is unresponsive to Z-Wave commands: The ZSE70 Outdoor Motion Sensor has a range of up to 130 ft line of sight and up to 1300 ft with long range enabled on a supporting long range hub. Even so, interference such as large furniture, thick walls, and metal elements can …
If you're having issues including your ZSE70 Outdoor Motion Sensor to your Z-Wave hub, exclusion is the first thing to try. You can do this even if the sensor has never been included; it's simply a soft Z-Wave reset that tends to resolve most inclusion or configuration issues. Here's how to do it: * Bring the sens…
So your ZSE70 Outdoor Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need…
This error is generally indicative of a range or connectivity issue. Let's figure this out: You can start by performing Network Repair . This feature refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. In your SmartThings app: * Open your…
Having trouble adding your new ZSE70 Outdoor Motion Sensor to your Z-Box hub? Give the exclusion process a try! Exclusion may sound counter-intuitive; however, it is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hu…
ZSE70 showing offline in the Hubitat interface? This is usually indicative of a range, interference, or configuration issue. Check out the recommended troubleshooting steps below to resolve the issue. Verify your Hubitat hub is operating on the most up-to-date version. Then, you can refresh your Z-Wave mesh network …