How to Program Power Outage Alerts From the ZAC38 Range Extender on SmartThings
The ZAC38 Range Extender includes a built in backup battery that allows it to continue operating even when mains power is lost. When the device detects a transition from mains power to battery power, it reports this change to the Z Wave network. This power status change can be used by your hub as a reliable event tri…
How to Program Power Outage Alerts From the ZAC38 Range Extender on Z-Box
The ZAC38 Range Extender includes a built in backup battery that allows it to continue operating even when mains power is lost. When the device detects a transition from mains power to battery power, it reports this change to the Z Wave network. This power status change can be used by your hub as a reliable event tri…
How to Program Power Outage Alerts From the ZAC38 Range Extender on HomeSeer
The ZAC38 Range Extender includes a built in backup battery that allows it to continue operating even when mains power is lost. When the device detects a transition from mains power to battery power, it reports this change to the Z Wave network. This power status change can be used by your hub as a reliable event tri…
How to Program Power Outage Alerts From the ZAC38 Range Extender on Home Assistant
The ZAC38 Range Extender includes a built in backup battery that allows it to continue operating even when mains power is lost. When the device detects a transition from mains power to battery power, it reports this change to the Z Wave network. This power status change can be used by your hub as a reliable event tri…
My ZAC38 Range Extender is Offline in HomeSeer
Scenes failing to run or reports not being received? This is indicative of a potential connectivity issue between the ZAC38 and your HomeSeer hub. Take a peek at the quick troubleshooting steps below if your ZAC38 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hu…
How to Access the Advanced Settings for the ZAC38 Range Extender on HomeSeer
The ZAC38 Range Extender offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZAC38 Range Extender, we would rec…
Can't Add My ZAC38 Range Extender to HomeSeer
If you're having trouble adding your ZAC38 Range Extender to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End …
How to Add Your ZAC38 Z-Wave Range Extender to Home Assistant
After you've properly powered your ZAC38 Range Extender, it's time to add it to your HomeSeer network. This inclusion will add the range extender to your network and enable you to receive power outage reports as well. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSee…
My ZAC38 Range Extender Shows No Connection on My Z-Box Hub
Is your ZAC38 Range Extender powered and included but displaying "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular…
There is No LED Activity and My ZAC38 Range Extender is Unresponsive
You've plugged in your ZAC38 Range Extender into a grounded 110VAC receptacle, and there is no LED response from the device? We can help! First, please note that the device battery does not come charged; once it is plugged in then the battery will charge. If there is still no response, please try moving it to a…
