My ZAC38 Range Extender Shows Offline in Hubitat
If your ZAC38 Range Extender is powered and included to Hubitat, but is showing as offline, then this points to a range, interference, or connectivity issue. This can occur when a device is out of range, didn’t configure properly when including, or there are too many interferences between the device and the hub. Tryi…
When Can I Use the ZAC38 Range Extender?
Curious how the ZAC38 Range Extender can benefit your Z-Wave network? Wondering how best to implement it? Read on for some ideas and suggestions! The most common use for the ZAC38 is to extend your Z-Wave network into hard-to-reach places. We commonly see range or connectivity issues in garages due to the thicker wa…
My ZAC38 Range Extender is Unresponsive to My Z-Wave System
If your ZAC38 Range Extender is powered but unresponsive to commands from your app, is not updating status, or is showing that it's offline, this is suggestive of a range or connectivity issue. The ZAC38 is an 800 series Z-Wave Plus device that has range of up to 400 feet (line of sight). However, interferences like…
Recommended Accessories for Your ZAC38 Range Extender
Your ZAC38 Range Extender is ready to install out of the box. The unit is designed to boost your Z-Wave network. With the NEW 800 series chip, it helps provide faster communication and more range to support your existing Z-Wave mesh. With a back-up battery, the device can provide power outage notifications to you…
How to Access Advanced Settings for the ZAC38 Range Extender on Home Assistant
The ZAC38 Range Extender will be fully integrated with Home Assistant in a coming platform release, so you should have access to all of the advanced settings for the device once integrated. The ZAC38 is officially integrated with the new ZWaveJS integration of Home Assistant, so you will have access to the advan…
How to Access Advanced Settings for the ZAC38 Range Extender on Hubitat
Accessing the advanced settings for the ZAC38 Range Extender on Hubitat is quick and easy. Just follow the steps below to install the community driver for the ZAC38 Range Extender. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Hubitat lists them…
Can't Add My ZAC38 Range Extender to Hubitat
Can't include the ZAC38 Range Extender to Hubitat? Exclusion is the best place to start! Excluding the Range Extender from Hubitat may help with any connection or configuration issues. It can be done at any time, even if the device has never been added to the hub’s network. Before going through the removal process, …
Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclu…
How to Add Your ZAC38 800 Z-Wave Range Extender to Z-Box
Inclusion is quick and easy with the Z-Box Hub. The ZAC38 Range Extender is fully supported by the Z-Box and will be recognized out of the box. When you receive your new unit, you can expect to have no response from the device until it has been plugged in. Once it has been plugged in, it will begin to charge ad the …
Can't Add My ZAC38 Range Extender to My Z-Wave System
Inclusion issues are often best resolved by a simple exclusion! This process can also be known as removing or unpairing a device from a Z-Wave hub. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion is simply a way of soft resetting the device and can even be done if …
