ZEN12 Motion Dimmer Product Manual
Don't forget to register your product for extended warranty and more perks : Click here to register your device here. FEATURES * Smart dimmer with built-in motion and lux sensors * Works with LED lights up to 150 W, incandescent up to 500 W * Adjustable sensor settings for quick and reliable automation * 8…
How to Add Your ZEN12 Motion Dimmer to Your Z-Wave System
For Z-Wave control of the ZEN12 Motion Dimmer you will need to include it to your network; a process also known as adding or pairing. To auto-include your ZEN12 Dimmer: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions since each brand is different). If you’re using an S2 …
My ZEN12 Motion Dimmer is Unresponsive in My Z-Wave System
Does the ZEN12 Motion Dimmer show as offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
My ZEN12 Motion Dimmer Shows Offline in SmartThings
If your ZEN12 Motion Dimmer is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThi…
My ZEN12 Motion Dimmer Shows No Connection on My Z-Box Hub
Does your ZEN12 Motion Dimmer display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. U…
Can't Add My ZEN12 Motion Dimmer to SmartThings
Having trouble including your ZEN12 Motion Dimmer? Excluding the device may help. Even if your ZEN12 was never initially added to SmartThings, exclusion simply acts as a soft reset. It can help with a variety of configuration and inclusion issues. ZEN12 Exclusion Steps * Open your SmartThings app and locate your …
Can't Add My ZEN12 Motion Dimmer to My Z-Wave System
Will the ZEN12 Motion Dimmer not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN56 doesn't need…
How to Access Advanced Settings for My ZEN12 Motion Dimmer on Z-Box
Configuration is simple with the Z-Box! The ZEN12 Motion Dimmer will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to t…
Can't Add My ZEN12 Motion Dimmer to Hubitat
Trouble including the ZEN12 Motion Dimmer to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the device has never been connected to your hub. Exclusion * Open Hubitat in your Internet browser * Go to Devices * Click on +…
My ZEN12 Motion Dimmer is Unresponsive to HomeSeer
If your ZEN12 Motion Dimmer is successfully included to your HomeSeer network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by t…
