Before programming your ZEN56 on SmartThings, you'll want to ensure you have the custom driver installed and correctly assigned to the device. At this time, all functionality is availbale for iPhone users; unfortuantely, there is currently no way to program a color from routines on the SmartThings Andriod app; th…
Frequently Asked Questions About the ZEN56 RGBW Dimmer Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should s…
If your ZEN56 RGBW Dimmer is successfully included to your HomeSeer network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the…
Does your ZEN56 RGBW Dimmer display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unl…
Configuration is simple with the Z-Box! The ZEN56 RGBW Dimmer will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to the…
Inclusion issue with your ZEN56 RGBW Dimmer? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! …
Does the ZEN56 RGBW Dimmer show as offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seein…
Trouble including the ZEN56 RGBW Dimmer to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the device has never been connected to your hub. Exclusion * Open Hubitat in your Internet browser * Go to Devices * Click on +…
If your ZEN56 is powered and successfully included to your Home Assistant network, but you find it is not consistently responding to commands from the hub or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The giv…
Having trouble including your ZEN56 RGBW Dimmer? Excluding the device may help. Even if your ZEN56 was never initially added to SmartThings, exclusion simply acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Ope…