If your ZEN56 RGBW Dimmer is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThing…
Customize your ZEN56 RGBW Dimmer with the advanced settings! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounter any issues while trying to access the advanced settings of your ZEN56, we r…
If you're having trouble adding your ZEN56 RGBW Dimmer to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you haven't …
If you are unable to include your ZEN56 RGBW Dimmer to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration or inclusion issues. If Home Assistant is having tr…
Your ZEN56 RGBW Dimmer will work great with SmartThings with the custom driver installed (coming soon) . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below…
Some ZEN56 RGBW Dimmer configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network, or * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the …
The custom driver is in progress to allow access to the settings for the device, and we will update this page once it's live.
For Z-Wave control of the ZEN56 RGBW Dimmer you will need to include it to your network; a process also known as adding or pairing. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, wh…
If the LED indicator on the ZEN56 RGBW Dimmer is slowly blinking green, then it's properly powered. Check that you can manually toggle the connected load via the Z-Wave button, and then you're ready to include the dimmer to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z…
Configuration is simple with the Z-Box! The ZEN56 RGBW Dimmer will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to the…