If your ZEN56 RGBW Dimmer is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThing…
If the LED indicator on the ZEN56 RGBW Dimmer is slowly blinking green, then it's properly powered. Check that you can manually toggle the connected load via the Z-Wave button, and then you're ready to include the dimmer to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z…
Will the ZEN56 RGBW Dimmer not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN56 doesn't need t…
If you're having trouble adding your ZEN56 RGBW Dimmer to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you haven't …
If Hubitat shows your ZEN56 RGBW Dimmer as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific structure of yo…
Customize your ZEN56 RGBW Dimmer with the advanced settings! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounter any issues while trying to access the advanced settings of your ZEN56, we r…
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN56 RGBW Dimmer for the lua platform. *IMPORTANT COMPATIBILITY NOTE FOR ANDROID USERS* There is currently no way to program a color from routines; this has been confirmed as a SmartThings bug…
Some ZEN56 RGBW Dimmer configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network, or * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the …
For Z-Wave control of the ZEN56 RGBW Dimmer you will need to include it to your network; a process also known as adding or pairing. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, wh…
Your ZEN56 RGBW Dimmer will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. **NOTE** At this time, all functionality is availbale for iPhone users; unfortuantely, there is cur…