In order to access the advanced settings and have the ZEN75 Heavy Duty Switch properly recognized on the SmartThing platform, please follow the instructions below to install the custom driver. If you haven't added a custom driver before, it's an easy process that only takes a few minutes. It will let you customize y…
Add your ZEN75 Heavy Duty Switch to SmartThings in no time! First, you'll want to start with installing the Edge driver for the ZEN75. You will need to have this installed to access any of the advanced settings for the switch. Check out the easy driver installation instructions here , then you can continue below …
Try these troubleshooting steps if your ZEN75 Heavy Duty Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. Interference from large furniture, thick walls, and metal elements can reduce the range for any Z-Wave device. The actual range depends on your home's specific structure and …
Check out all the options available to customize the ZEN75 to your smart home needs! Zooz products are officially integrated with the ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN75 Heavy Duty Switch we would recommend first updating to the…
Trouble including the ZEN75 Heavy Duty Switch to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN75. You can find the steps to install the new lua Edge driver here . With the Edge driver installed, you can go ahead and give exclusi…
The ZEN75 Heavy Duty Switch works with the Z-Box Hub out of the box, which means you can view, adjust, and save advanced settings for the device straight from the WEB UI. Read the instructions below to find out how easy it is to edit the parameters for your device on Z-Box. First, log into your Z-Box Hub locally in…
If your ZEN75 Heavy Duty Switch is showing as Offline then it's time to refresh your SmartThings network! Your SmartThings hub has a neat feature called Repair Z-Wave Network . A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the de…
The ZEN75 Heavy Duty Switch is fully integrated with the Z-Box Hub and will be recognized by the hub out of the box. Follow the simple steps below to add the switch to your system. It's best to use the WEB UI when adding Z-Wave devices to your Z-Box Hub but for your convenience, we included instructions for the mobi…
Is your ZEN75 Heavy Duty Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently…
Once you've confirmed your new ZEN75 Heavy Duty Switch works manually, you can go ahead and pair it to your Hubitat. We recommend using the custom driver with the ZEN75 switch . This ensures you have access to all of the advanced settings and allows for correct recognition of the switch on the Hubitat platform. Wit…