My ZEN75 Heavy Duty Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN75 Heavy Duty Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. Interference from large furniture, thick walls, and metal elements can reduce the range for any Z-Wave device. The actual range depends on your home's specific structure and …
My ZEN75 Heavy Duty Switch is Offline in Hubitat
If your ZEN75 Heavy Duty Switch is offline or unresponsive, it could be out of range or experiencing a connectivity issue. Luckily, there are a few things you can try to improve the connection between your switch and hub. Hubitat has a very useful feature for updating your network's connections called Repair Z-Wave…
How to Add your ZEN75 Heavy Duty Switch to HomeSeer
Once your ZEN75 Heavy Duty Switch is installed and working manually, it's time to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not pr…
Can't Add My ZEN75 Heavy Duty Switch to My Z-Box Hub
Does your ZEN75 Heavy Duty Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN75 has never been included to any hub, you'll want to factory reset the device first. HOW TO FACTORY RESET THE ZEN75 * Press and hold the …
How to Add Your ZEN75 Heavy Duty Switch to your Z-Wave System
Once your ZEN75 Heavy Duty Switch is installed and working manually, it's time to pair it to your Z-Wave hub! By pairing or including the switch, we mean adding or connecting it. Here's how to include your ZEN75 Heavy Duty Switch to your Z-Wave system: 1. Put your Z-Wave controller into inclusion mode (see your s…
My ZEN75 Heavy Duty Switch is Offline in Home Assistant
So your ZEN75 is included to Home Assistant but is showing offline or is unresponsive to Z-Wave commands? We can help! Blockages like large furniture, thick walls, and metal elements can shorten Z-Wave range. Ultimately, the range of any given device is determined by the specific structure of your home and the stren…
How to Add Your ZEN75 Heavy Duty Switch to the Z-Box Hub
The ZEN75 Heavy Duty Switch is fully integrated with the Z-Box Hub and will be recognized by the hub out of the box. Follow the simple steps below to add the switch to your system. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting dev…
My ZEN75 Heavy Duty Switch is Unresponsive to My Z-Wave System
Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your ZEN75 Heavy Duty Switch has a range of up to 500 feet (line of sight) when included via mesh, or up to 1300 feet with ZWLR. Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultima…
Can't Add My ZEN75 Heavy Duty Switch to Home Assistant
If you're having trouble adding your ZEN75 Heavy Duty Switch to Home Assistant, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN75 to Home Assistant or another Z-Wave network before. * However, please note that exclusion before inclu…
How to Access the Advanced Settings for ZEN75 Heavy Duty Switch on HomeSeer
Check out all the advanced settings available to customize the ZEN75 Heavy Duty Switch to your smart home needs! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch, we would re…
