You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from Exclusion tag

Can't Add My ZEN58 Low Voltage XS Relay to Home Assistant

If you are unable to include your ZEN58 Low Voltage XS Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration issues. If Home Assistant is having troubl…

Can't Add My ZEN58 Low Voltage XS Relay to SmartThings

Having trouble including your ZEN58 Low Voltage XS Relay? Excluding the device may help. Even if your ZEN58 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: *…

Can't Add My ZEN57 240V XS Relay to Home Assistant

If you are unable to include your ZEN57 240V XS Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration issues. If Home Assistant is having trouble recog…

Can't Add My ZEN57 240V XS Relay to Z-Box

Inclusion issue with your ZEN57 240V XS Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…

Can't Add My ZSE50 Siren & Chime to My Z-Wave System

Having troubles adding the ZSE50 Sire & Chime to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZSE50 doesn't…

Can't Add My ZEN58 Low Voltage XS Relay to My Z-Wave Hub

Will the ZEN58 Low Voltage XS Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN58 doesn…

Can't Add My ZSE50 Siren & Chime to Z-Box

Having troubles including your ZSE50 Siren & Chime? The best place to start is with a simple exclusion. It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the …

Can't Add My ZEN57 240V XS Relay to HomeSeer

If you're having trouble adding your ZEN57 240V XS Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you haven'…

Can't Add My ZEN57 240V XS Relay to Hubitat

Trouble including the ZEN57 240V XS Relay to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. If the relay is having problems connecting to Hubitat: * Open  Hubitat  in your Intern…

Can't Add My ZEN57 240V XS Relay to SmartThings

Having trouble including your ZEN57 240V XS Relay? Excluding the device may help. Even if your ZEN57 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Open you…

scroll to top icon