Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we would recommend first updating to the Z-Wave Plus or the Z-Wave JS Front-End, then excluding and re-including your device to your network in order for it to be recognized correctly.
Once you've verified you're running the Z-Wave Plus or JS Front End of HomeSeer, you can include the device using the process below:
- Power the sensor: Insert the batteries or the USB cable. The LED indicator will start blinking. The sensor can only be powered by a single power source. If it's powered by both USB and battery, it may damage it and it could not work on battery reliably afterwards.
- In the HomeSeer UI: open the "Devices" tab.
- Click + sign at the top right of the page;
- Select "Z-Wave".
- Click "Continue" to put the hub in inclusion mode.
- While the system is in inclusion mode, press the Z-Wave button on the ZSE11 3 times very quickly (The LED indicator will start flashing blue to confirm inclusion mode and turn green for 1 second once inclusion is completed).
- A window should then appear to allow you to select the supported security level; if S2A is selected, a new window will appear for pin entry.
- Follow the prompts to assign the device to a specific room/area and rename it.
- Double check the information and finalize inclusion by clicking "Continue"
If you encounter any issues including your ZSE11 to HomeSeer, try excluding it first. The process can be done even if the switch was never included and acts as a type of soft Z-Wave reset that generally resolves most inclusion issues.
Feel free to send us a message if you need help troubleshooting the device!
