Once you've checked that the ZEN30 works 100% of the time when controlled manually, let's get it set up with your Vera system.
- Select the Devices tab in your Vera app. Then click on the gray "+ Add Device" button
- Choose Generic Z-Wave Device from the device list
- Tap the UPPER paddle on the dimmer 3 times quickly
- A new Z-Wave switch will appear on your device list
* If you’re using an S2 hub, it will ask you to enter the DSK PIN or scan the QR code printed on the metal faceplate of the switch to complete SmartStart inclusion.
*Updated Disclaimer: We've seen several issues with Vera hubs properly recognizing and integrating 700 & 800 series Z-Wave devices. It seems that the mios and Vera systems are no longer updated or supported for new features and Z-Wave libraries as they're replaced with the new Ezlo platform instead.
Unfortunately, we've had to remove Vera hubs from our compatibility lists for this reason. We're not able to modify devices to accommodate older discontinued systems like these as we need to follow the current DSK for our devices to pass Z-Wave certifications and work well with active platforms that are up to date. We apologize for any inconvenience.
If you're unable to connect the Double Switch successfully, try excluding it from the network using the steps shown here.
If you have any questions about the process above, let us know! We're always happy to help.