You will need to install the Edge driver to have the device properly recognized on SmartThings. Please follow the instructions here to install the driver before you include the Remote Switch.

We recommend the below method as the most efficient way to add any 700 series device that supports SmartStart:

• Tap the plus icon in the home screen
• Tap Device
• Tap "Scan QR code" (in the corner of the screen) and scen the QR code located on the back of the remote (or enter the PIN code printed under the QR code)
• Click "Start" under "Let's get started with your Z-Wave device"
• Select the room you'd like the device to be added to and click "Next"
• While the app says "Get your device ready to connect. Check the user manual for details.", tap the upper paddle of the switch 6 times as quickly as possible (the LED indicator will start flashing blue, once it stops, just wait for another minute before exiting the screen)
• The app will indicate when the device connects, it may take up to 45 seconds so please don't leave the screen just yet.
• It will say "Success" once the device is found. Tap it to rename the device, and tap Save.
• Tap Done to complete the setup.
• After inclusion has finished and you’ve tested that the button is working you should tap the upper paddle 7x to force it to wake up and go back to sleep.)

Once the device is added, you can program it according to the instructions here.

If you'd like to take advantage of the advanced direct association features, you'll need to install the Edge driver BEFORE you add the Remote Switch to your hub. Just follow the instructions here for a quick installation, and then ow add the Remote Switch to your hub according to the instructions above.

If the hub is not finding your device, try excluding it first. Exclusion acts as a reset and it can help with a variety of configuration issues.

If you're still having issues adding the device, let us know! We'll be happy to assist.