With SmartThings transitioning to a new platform (the lua platform), the old Groovy custom device handlers will now be unusable. Make sure to install the new custom Edge driver for the ZEN72 Dimmer!
Below are the steps for how to install and if you haven't added one before, it's an easy process that only takes a few minutes. It will let you customize your ZEN72's settings. Please read all instructions carefully before installing the driver.
DEVICE ALREADY INCLUDED?:
- Drivers can now be manually assigned to a device! If you already have the device included to SmartThings, follow the instructions below to install the driver, then go to the device page by clicking on the device tile > click the 3 dots in top corner > select Driver > select Different Driver in blue at the bottom of driver page > select the Zooz Switch driver.
INSTALLATION:
-
Click on to the Zooz Channel invitation link here and log in with your Samsung / SmartThings account.
-
Click Accept for Terms and Conditions.
-
Select to Enroll your hub.
-
If you're completing the process on a mobile device, you might see the screen load as if it were completing the request, but still show the Enroll button. Please try refreshing the screen, or going back a page, and then going to the enrollment page again - it should now show the Unenroll and Available Drivers options.
-
-
Click the “Available Drivers” button.
-
Scroll through the list and click the “Install” button for the Zooz Switch Driver. It should include the ZEN72 in its list of models.
-
If you have multiple Zooz device models, you can install as many or all drivers if you'd like so that you don't have to repeat the process for other devices going forward. You won't need to install the driver for each device model if you have multiple of the same model. For example, if you have 4 x ZEN72 units, you only need to install the driver once and it will work for all units.
-
-
Wait a few minutes so that the updates are registered on your SmartThings hub.
-
Join the device using the Scan QR Code method or the Scan for devices (manual inclusion) method or following the steps shown here.
-
The device should be recognized as a Zooz ZEN72.
-
Rename the device as needed and assign it to the room you want it in.
How to access the advanced settings in the SmartThings app: after adding the handler and pairing the Dimmer, click on the ZEN72 in your app and tap the 3 dots in the top right corner of the app. Then tap Settings and start customizing your new 700 series Dimmer!
TROUBLESHOOTING:
- Device doesn’t get identified by the correct driver / as the correct product: remove the device and try adding it again.
- Sync Status tile is empty: it should update to show the number of pending changes as soon as you change a setting, but if it doesn’t then you can either wait about 30 minutes and reboot the hub or just wait and it should fix itself within 24 hours. Note that the switch driver doesn't feature the sync status tile at all.
- Device list in the IDE shows that it’s executing in the “cloud”: testing has confirmed that the devices execute locally in Automations as long as all the devices uses in that Automation execute locally. Because the drivers aren’t meant to be viewed in the IDE, they may not display the actual cloud vs local status correctly.
- Questions or issues? Feel free to post them in the dedicated thread on the SmartThings community forum.
If you're having issues during the driver installation process, let us know. We strongly encourage you to register your Zooz products here so that we can troubleshoot with you more efficiently and also gives you direct access to firmware files, extended warranty, and expedited support.
