Compatibility lies in your Z-Wave system's software, and not all software supports multi sensors like the ZSE11 Q Sensor.
Let's start with the systems that DO support the ZSE11 Q Sensor:
- Z-Box Hub (recommended for Zooz devices)
- Home Assistant
- HomeSeer (Z-Wave Plus or Z-Wave JS Front-End only)
- Hubitat (with custom driver)
- Homey
- openHAB
- SmartThings Hub (custom device handler needed, download here)
Systems that DON'T support the ZSE11 Q Sensor:
- 2GIG
- ADT
- Alarm.com
- Honeywell
- Qolsys
- Ring Alarm
- Wink
- Vivint
- All other alarm panels
Will the device work with my alarm panel?
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No. Alarm panels do not recognize multichannel devices.
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Alarm panels like Alarm.com will typically only support single switches, door locks, select thermostats, and any authorized items on their list. We would recommend reaching out to your alarm panel company to verify compatibility and to get the latest on any device integrations they may be working on.
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It would be up to your alarm panel to integrate the device, as it follows Z-Wave protocol and has been Z-Wave certified. There is nothing we can change on our end to have the device be recognized properly; Alarm.com would have to support the integration. Read more about alarm panel compatibility here.
Can I connect the device directly to my Amazon Alexa, Google Home, or other smart speaker?
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No. Smart speakers like Alexa or Google are not equipped with a Z-Wave chip and are not Z-Wave gateway controllers.
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Smart speakers are integrated with certain Z-Wave hubs, like SmartThings or Hubitat, which is how you can have voice control of your Z-Wave devices from your smart speakers.
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Without a compatible Z-Wave hub, no Z-Wave products will function correctly with Alexa or Google alone.
Reach out to us if you have any questions about your system!