How Do I Perform Hard Reset on My ZEN05 Outdoor Smart Plug?

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Home > Plugs > ZEN05 Outdoor Plug > How Do I Perform Hard Reset on My ZEN05 Outdoor Smart Plug?

If you've powered up your ZEN05 Outdoor Smart Plug and find that it's unresponsive to Z-Wave and manual commands, try a factory reset.

A hard reset will restore the device to factory settings and erase all customization and recorded activity.

First, make sure the plug is powered, then follow the steps below:

Click the Z-Wave button twice and hold it the third time for 10 seconds.
The LED indicator will flash green 3 times to confirm a successful reset.

After that, try including it to your Z-Wave system again to see if that helped the issue.

Let us know if you have any questions about the reset process or if hard reset didn't help your issue. We're here to help!

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