How to Factory Reset the ZSE50 Siren & Chime
If you've tried exclusion and are still encountering an inclusion, configuration, or operational issue, a factory reset may help resolve it! To reset the relay, hold the + and - buttons down at the same time for at least 15 seconds. Ensure you hold the button down through the entire process: * After 3 seconds: the…
How to Factory Reset the ZEN57 240V XS Relay
Some ZEN57 240V XS Relay configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network, or * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the devic…
How to Factory Reset the ZEN58 Low Voltage XS Relay
Some ZEN58 Low Voltage XS Relay configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network, or * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning t…
How Do I Perform Hard Reset on My ZEN75 Heavy Duty Switch?
When your switch is unresponsive to any other commands or if the switch is new and not responding to an inclusion request, a hard reset is the next step. If you haven't already, we recommend giving exclusion a try first before trying a hard reset. But if that doesn't help, proceed with these reset steps: * Pre…
Zooz Switch & Dimmer Troubleshooting
INSTALLATION: Requirements & Best Practices Below, we'll cover some common inquiries, troubleshooting steps, and switch/dimmer installation best practices that apply to all of our smart switch models. Maximum Load Ratings Ensure you verify the maximum acceptable load for your switch model. The majority of our swit…
How Do I Perform a Factory Reset on My ZEN35 Scene Dimmer?
Trouble with your ZEN35 Scene Dimmer? Try factory reset! If your Scene Dimmer is unresponsive to manual and Z-Wave control, and you've already tried excluding the device from your network, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device t…
How Do I Perform Factory Reset on My ZSE70 Outdoor Motion Sensor?
If you're encountering an issue with your ZSE70, and you've first tried a simple exclude / re-include and it did not resolve your issue, please try a factory reset on the sensor. Please note that a factory reset will erase all previously recorded activity and custom settings from the device’s memory. In order to com…
How to Factory Reset the ZAC93 800LR GPIO Module
The GPIO Module can only be reset by the host software while it’s in SerialAPI mode. The device is reset once an appropriate command from the host software is sent to reset the Z-Wave network. There is no way to manually reset the module without a connection to the host software. We've included a screenshot from H…
How Do I Perform Hard Reset on My ZEN54 0-10V Dimmer
You've tried exclusion, but still experiencing configuration issues with your ZEN54? A factory reset can help! When to perform a factory reset: * You have tried to exclude the device from your network and it has not resolved the issue * It is unresponsive to manual and Z-Wave control A hard reset will erase …
How Do I Perform Hard Reset on My ZEN53 DC Motor Controller?
A factory reset can help resolve some ZEN53 configuration issues. When to perform a factory reset: * You have tried to exclude the device from your network and it has not resolved the issue * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, retu…
