How Do I Perform Hard Reset on My ZEN24 Toggle Dimmer Switch?
This is product is discontinued and replaced with the ZEN74 . What does that mean? A factory reset is helpful if your ZEN24 isn't responsive to any manual or Z-Wave commands. If you've already tried excluding the Toggle Dimmer from your Z-Wave network, then a factory reset is the next step. This type of reset wil…
How Do I Perform Hard Reset on My ZEN74 Toggle Dimmer?
Hard reset can help resolve any configuration or communication issues your ZEN74 Dimmer may be experiencing. You could try excluding the device first, which will act as a soft reset. If your dimmer is not responsive to Z-Wave commands, then it's time to hard reset the device: * Hold the toggle DOWN for 10 second…
How Do I Perform Hard Reset on My ZEN04 Smart Plug?
If your ZEN04 Smart Plug is unresponsive to Z-Wave and manual commands, then it's time to try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the plug is powered, then follow the steps below: * Click the Z-Wave butto…
The LED Ring on My ZEN06 Smart Plug is Always White
This is product is discontinued and replaced with ZEN04 . What does that mean? A solid or blinking white LED ring on your ZEN06 Smart Plug is never a good sign. This could indicate that the electronics malfunctioned due to the connection of an improper load , or it could mean the plug is defective. It can't hur…
How Do I Perform Hard Reset on My ZEN23 On/Off Toggle Switch?
This is product is discontinued and replaced with ZEN73 . What does that mean? Factory reset your ZEN23 to help with any configuration issues. If you've already tried excluding the ZEN23 switch from your network, and it's unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard res…
How Do I Perform Hard Reset on My ZEN52 Double Relay?
Some ZEN52 Double Relay configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the device to f…
How Do I Perform Hard Reset on My ZEN73 Toggle Switch?
Trouble with your ZEN73? Resolve any configuration and communication issues with a hard reset. If your toggle switch is not responsive to Z-Wave commands, it may be time to reset it. We recommend trying exclusion first. If that doesn't work, try these steps: * Hold the toggle DOWN for 10 seconds until the LED i…
How Do I Perform Hard Reset on My ZSE44 Temperature | Humidity XS Sensor?
In case of configuration issues, try factory resetting your ZSE44 sensor. When to try a factory reset: * You have already attempted to exclude the sensor from your network * It does not respond to either manual or Z-Wave control The hard reset returns the device to its factory defaults, erasing all custom setti…
There is No LED Activity and My ZSE19 Multisiren is Unresponsive
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The LED indicator on your ZSE19 Multisiren should flash a couple seconds after inserting the four batteries. If opening up your device for the first time, you'll see a plastic battery tab sticking …
How Do I Perform Hard Reset on My ZEN51 Dry Contact Relay?
A factory reset can help resolve some ZEN51 configuration issues. When to perform a factory reset: * You have tried to exclude the relay from your network * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults…
