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My ZEN51 Dry Contact Relay Shows Offline in Home Assistant
If your ZEN51 is included to Home Assistant, but unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of your mesh network. Reb…
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How Do I Perform Hard Reset on My ZEN54 0-10V Dimmer
You've tried exclusion, but still experiencing configuration issues with your ZEN54? A factory reset can help! When to perform a factory reset: * You have tried to exclude the device from your network and it has not resolved the issue * It is unresponsive to manual and Z-Wave control A hard reset will erase al…
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How Do I Perform Hard Reset on My ZEN53 DC Motor Controller?
A factory reset can help resolve some ZEN53 configuration issues. When to perform a factory reset: * You have tried to exclude the device from your network and it has not resolved the issue * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, retu…
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How Do I Perform Hard Reset on My ZEN55 Smoke & CO Detector Bridge
Unexpected issues with the ZEN55? If you've tried exclusion, but are still having issues, try a factory reset. A factory reset will restore the ZEN55 to factory settings and remove it from your hub. When to perform a factory reset: * You have tried to exclude the device from your network and it has not resolve…
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How Do I Perform Hard Reset on My ZEN24 Toggle Dimmer Switch?
This is product is discontinued and replaced with the ZEN74 . What does that mean? A factory reset is helpful if your ZEN24 isn't responsive to any manual or Z-Wave commands. If you've already tried excluding the Toggle Dimmer from your Z-Wave network, then a factory reset is the next step. This type of reset wil…
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The LED Ring on My ZEN06 Smart Plug is Always White
This is product is discontinued and replaced with ZEN04 . What does that mean? A solid or blinking white LED ring on your ZEN06 Smart Plug is never a good sign. This could indicate that the electronics malfunctioned due to the connection of an improper load , or it could mean the plug is defective. It can't hur…
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There is No LED Activity and My ZSE19 Multisiren is Unresponsive
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base The LED indicator on your ZSE19 Multisiren should flash a couple seconds after inserting the four batteries. If opening …
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How Do I Perform Hard Reset on My ZAC38 Range Extender?
If your ZAC38 Range Extender is unresponsive to Z-Wave and manual commands, then it's time to try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the device is powered, then follow the steps below: * Click the Z-Wave…
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How Do I Perform Hard Reset on My ZEN14 Outdoor Double Plug?
Is your ZEN14 Outdoor Double Plug powered but still unresponsive to Z-Wave and manual commands? Try a factory reset! A hard reset will restore the device to factory settings and erase all customization and recorded activity. * Make sure the plug is powered. * Click the Z-Wave button twice and hold it the third …
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How Do I Perform Hard Reset on My ZEN23 On/Off Toggle Switch?
This is product is discontinued and replaced with ZEN73 . What does that mean? Factory reset your ZEN23 to help with any configuration issues. If you've already tried excluding the ZEN23 switch from your network, and it's unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard res…
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