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How Do I Perform Hard Reset on My ZEN37 Wall Remote?
If your ZEN37 Wall Remote is experiencing issues, a factory reset could resolve it! If you've already given exclusion a try, and your Remote Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the dev…
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How Do I Perform Hard Reset on My ZEN05 Outdoor Smart Plug?
If you've powered up your ZEN05 Outdoor Smart Plug and find that it's unresponsive to Z-Wave and manual commands, try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the plug is powered, then follow the steps below: …
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How Do I Perform Hard Reset on My ZEN74 Toggle Dimmer?
Hard reset can help resolve any configuration or communication issues your ZEN74 Dimmer may be experiencing. You could try excluding the device first, which will act as a soft reset. If your dimmer is not responsive to Z-Wave commands, then it's time to hard reset the device: * Hold the toggle DOWN for 10 second…
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There is No LED Activity and My ZSE29 Outdoor Motion Sensor is Unresponsive
This is product is discontinued and replaced with ZSE70 . What does that mean? Once your sensor is powered up by USB or battery, you should see the LED indicator flash in response. If the unit works on USB but not battery, double check that the batteries are clear of their plastic wrappings and that they're orien…
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There is No LED Activity and My ZEN06 Smart Plug Is Unresponsive
This is product is discontinued and replaced with ZEN04 . What does that mean? You've powered up your ZEN06 Smart Plug and it's not giving anything back. Here's what to try: It's never a bad idea to double check that the wall receptacle is powered on and working. Try moving the Smart Plug to another receptacle an…
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How Do I Perform Hard Reset on My ZEN31 RGBW Dimmer?
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Hard reset can help with a variety of configuration and connectivity issues. You also reset the device's kWh energy use meter if you'd like to refresh the readings. It's also a good idea to try res…
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How Do I Perform Hard Reset on My ZSE43 Tilt | Shock XS Sensor?
A factory reset can help resolve some ZSE43 configuration issues. When to perform a factory reset: * You have tried to exclude the sensor from your network * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the device to factory default…
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How Do I Perform Hard Reset on My ZAC36 Valve Actuator?
A factory or hard reset is a good idea if your ZAC36 is not responding to any type of command. If excluding the device from your Z-Wave network did not help, then it's time to try a factory reset. A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults. Make sur…
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How Do I Perform Hard Reset on My ZEN22 Dimmer Switch?
This is product is discontinued and replaced with ZEN72 . What does that mean? Trouble with your ZEN22 Dimmer? Give a reset a try! If you've already tried excluding the dimmer from your network, and your ZEN22 Dimmer is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset…
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How Do I Perform Hard Reset on My ZEN52 Double Relay?
Some ZEN52 Double Relay configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the device to f…
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