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How to Factory Reset the ZEN56 RGBW Dimmer
Some ZEN56 RGBW Dimmer configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network, or * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the …
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How to Factory Reset the ZEN78 High Power Relay
Some ZEN78 High Power Relay configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network, or * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the dev…
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How to Factory Reset the ZSE50 Siren & Chime
If you've tried exclusion and are still encountering an inclusion, configuration, or operational issue, a factory reset may help resolve it! To reset the relay, hold the + and - buttons down at the same time for at least 15 seconds. Ensure you hold the button down through the entire process: * After 3 seconds: the…
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How Do I Perform a Factory Reset on My ZEN35 Scene Dimmer?
Trouble with your ZEN35 Scene Dimmer? Try factory reset! If your Scene Dimmer is unresponsive to manual and Z-Wave control, and you've already tried excluding the device from your network, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device t…
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How to Factory Reset the ZAC93 800LR GPIO Module
The GPIO Module can only be reset by the host software while it’s in SerialAPI mode. The device is reset once an appropriate command from the host software is sent to reset the Z-Wave network. There is no way to manually reset the module without a connection to the host software. We've included a screenshot from H…
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My ZEN51 Dry Contact Relay Shows Offline in Home Assistant
If your ZEN51 is included to Home Assistant, but unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of your mesh network. Reb…
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How Do I Perform Hard Reset on My ZEN54 0-10V Dimmer
You've tried exclusion, but still experiencing configuration issues with your ZEN54? A factory reset can help! When to perform a factory reset: * You have tried to exclude the device from your network and it has not resolved the issue * It is unresponsive to manual and Z-Wave control A hard reset will erase al…
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How Do I Perform Hard Reset on My ZEN53 DC Motor Controller?
A factory reset can help resolve some ZEN53 configuration issues. When to perform a factory reset: * You have tried to exclude the device from your network and it has not resolved the issue * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, retu…
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How Do I Perform Hard Reset on My ZAC38 Range Extender?
If your ZAC38 Range Extender is unresponsive to Z-Wave and manual commands, then it's time to try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the device is powered, then follow the steps below: * Click the Z-Wave…
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How to Factory Reset the ZST39 800LR Stick
Having issues with your stick? Looking to clear the device and restore it to factory settings? The ZST39 800LR can only be reset by the host software while it’s in SerialAPI mode. The device is reset once an appropriate command from the host software is sent to reset the Z-Wave network. There is no way to manually r…
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