What Happens if My Zooz Device Has Been Discontinued?
It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! What Kind of Changes Can Occur With Zooz Devices? * Firmware changes New firmware can be applied to your existing Zooz d…
Recommended Accessories for Your ZEN24 Dimmer Toggle Switch
This is product is discontinued and replaced with the ZEN74 . What does that mean? Accessories are important to making your installation look its best. What tools should I have for the installation? We recommend reading the instructions included with your switch closely and gathering the tools you'll need …
My ZEN24 Toggle Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? Range or configuration issues usually cause the ZEN24 switch to appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date first. Then, yo…
How Do I Perform Hard Reset on My ZEN24 Toggle Dimmer Switch?
This is product is discontinued and replaced with the ZEN74 . What does that mean? A factory reset is helpful if your ZEN24 isn't responsive to any manual or Z-Wave commands. If you've already tried excluding the Toggle Dimmer from your Z-Wave network, then a factory reset is the next step. This type of reset wil…
Can't Add My ZEN24 Toggle Dimmer Switch to Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? If your ZEN24 is having difficulties connecting to your hub, you may need to exclude it. Excluding is a simple process that acts as a soft reset to help with various inclusion and configuration issues. It can be done even if your Z…
How to Access Advanced Settings for ZEN24 Toggle Dimmer Switch on Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? You should have access to the advanced settings from device view in Hubitat since the ZEN24 is officially integrated. You can install a custom device driver for the switch if you don’t see all the settings available. Your hub needs…
How to Access the Advanced Settings for Your ZEN24 Dimmer on Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experie…
Can't Add My ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's how to do it: * In…
How to Change the Advanced Settings for Your ZEN24 Dimmer in Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? You can adjust toggle control by changing parameters in your Vera interface. Newer ZEN24 firmware versions will be able to adjust ramp rate. Unfortunately, Vera doesn't currently support the scene control (multi-tap) functionali…
My ZEN24 Dimmer Shows Offline in Wink
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you've added your dimmer and see the Offline error in your Wink app, here's what to try: Give Network Discovery a go . This is a feature in Wink's app that allows you to refresh the network, and may help Wink find the most ef…
