You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from Range Issue tag

My ZEN74 Toggle Dimmer is Unresponsive to My Z-Wave System

If your dimmer works well manually but Z-Wave control isn't working, it may be a connectivity or range issue. The ZEN4 Toggle Dimmer has a range of up to 500 feet (line of sight). However, range can be shortened by interferences like metal and glass elements, large furniture, and thick walls. Ultimately range is det…

My ZEN73 On/Off Toggle Switch is Unresponsive to My Z-Wave System

If your switch works well manually but Z-Wave control isn't there, it may be a connectivity or range issue. The ZEN73 Switch has range of up to 500 feet (line of sight). However, range can be shortened by interferences like metal elements, large furniture, and thick walls. Ultimately range is determined by the speci…

My ZEN27 Dimmer is Unresponsive to My Z-Wave System

Does your dimmer work well manually but your hub's interface shows an error? If your dimmer is generally unresponsive to your Z-Wave hub, it may be connectivity or range issue. Your S2 Dimmer has range of 500 feet (line of sight). However, range can be shortened by interferences like metal and glass, thick walls, an…

My ZEN74 Toggle Dimmer is Offline in Hubitat

Range or configuration issues can make the ZEN74 appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date first. Then, you can give repairing your network connections a try. Follow these steps to run the repair in Hubit…

My ZEN71 On/Off Switch is Unresponsive to My Z-Wave System

Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your ZEN71 On/Off Switch has range of up to 500 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific structure of your …

My ZEN72 Dimmer is Unresponsive to My Z-Wave System

Here's what to try if your dimmer is unresponsive to Z-Wave commands: Your ZEN72 has range of up to 500 feet line of sight, but interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific structure of your home and the strength of your mesh ne…

My ZEN73 On/Off Toggle Switch is Offline in Hubitat

A Network Repair can help improve communication between Hubitat and your ZEN73 switch if it is showing “offline” in Hubitat. See if your Hubitat platform is updated to the latest version before performing a Z-Wave Network Repair. It’s an easy process to repair your network connections in Hubitat. Here are the ste…

My ZEN74 Toggle Dimmer is Offline in Home Assistant

If your ZEN74 Dimmer is not responding to Z-Wave commands, you may need to refresh the network. With a range of 500 feet (line of sight), your ZEN74 can still be affected by interferences like large furniture, thick walls, and metal elements. Ultimately range is determined by the specific structure of your home and …

My ZEN76 S2 Switch is Offline in Hubitat

An “offline” status in Hubitat could mean your ZEN76 switch is out of range or hasn’t configured properly. Running a Z-Wave Network Repair may solve the problem. First, you’ll want to verify your Hubitat platform is updated to the latest version. Then you can follow these steps to run the repair on your network conn…

My ZEN77 S2 Dimmer is Offline in Hubitat

If your ZEN77 is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing your netw…

scroll to top icon