There are so many settings to customize the ZEN71 to your smart home needs! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch, we would recommend first updating to the Z-Wave Pl…
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal e…
If you're having trouble adding your ZEN71 to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 series and…
Is your ZEN71 Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available,…
Once your ZEN71 is installed and working manually, it's time to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying,…
Does your ZEN71 Switch not enter inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been i…
The ZEN71 switch works with the Z-Box Hub out of the box which means you can view, adjust, and save advanced settings for the device straight from the WEB UI. Read the instructions below to find out how easy it is to edit the parameters for your device on Z-Box. First, log into your Z-Box Hub locally in the WEB UI…
The ZEN71 is the recommended On/Off switch for standard on/off smart bulb control on SmartThings. Please ensure that your smart bulbs are integrated to and controllable from the Hubitat UI. Here is a quick guide on how to install and program the device to get the most out of your smart lighting experience. If you'd l…
The switch is fully integrated with the Z-Box Hub and will be recognized by the hub out of the box. Follow the steps below to add the switch to your system. It's best to use the WEB UI when adding Z-Wave devices to your Z-Box Hub but for your convenience, we included instructions for the mobile app as well, just s…
The ZEN71 is the recommended On/Off switch for standard on/off smart bulb control on SmartThings. Please ensure that your smart bulbs are integrated to and controllable from the SmartThings app. Here is a quick guide on how to install and program the device to get the most out of your smart lighting experience. If yo…