What Happens if My Zooz Device Has Been Discontinued?
It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! What Kind of Changes Can Occur With Zooz Devices? * Firmware changes New firmware can be applied to your existing Zooz d…
My ZEN21 On/Off Switch Shows Offline in Hubitat
Your ZEN21 switch could be out of range or not configured correctly if it is showing “offline” in Hubitat. A Network Repair could help resolve the issue. This is product is discontinued and replaced with ZEN71. What does that mean? Confirm your Hubitat is running on the latest platform version before repairing …
How to Access Advanced Settings for ZEN21 On/Off Switch on Vera
You can access all of the ZEN21's advanced features, like an auto timer and on/off status after power failure. This is product is discontinued and replaced with ZEN71. What does that mean? Follow the steps below to change any setting for your ZEN21 in your Vera interface; we took on/off status recovery as an e…
My ZEN21 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: This is product is discontinued and replaced with ZEN71. What does that mean? Your switch is a Z-Wave Plus device that has range of 100 feet (…
Recommended Accessories for Your ZEN21 On/Off Switch
Complete your ZEN21's look with the right tools and accessories: This is product is discontinued and replaced with ZEN71. What does that mean? If you're wondering whether your new ZEN21 switch will match the color of your existing wall plates, or are looking for new wall plates for your home, then we would reco…
My ZEN21 On/Off Switch Shows "Can't Detect Device" in Vera
Connectivity issues happen to the best of us. Here's what to try first: This is product is discontinued and replaced with ZEN71. What does that mean? Update Neighbor Nodes is a helpful feature in Vera's interface that refreshes the connections between Vera and your devices. It will help Vera find the most effi…
Can't Add My ZEN21 On/Off Switch to Hubitat
Excluding your ZEN21 could be the solution to including it. This is product is discontinued and replaced with ZEN71. What does that mean? Even if your ZEN21 Switch was never added to your hub’s network, you’ll be able to perform the exclusion process. The app will confirm a successful exclusion of an “unknown” …
How to Access the Advanced Settings for My ZEN21 On/Off Switch On Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with ZEN71. What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experienci…
How to Access Advanced Settings for ZEN21 On/Off Switch on Hubitat
The ZEN21 should be recognized by Hubitat out of the box because it is officially integrated, but it may need a custom device driver to be able to access all of the advanced settings. This is product is discontinued and replaced with ZEN71. What does that mean? First, check if your Hubitat hub is using the late…
Can't Connect My ZEN21 On/Off Switch to Home Assistant
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: This is product is discontinued and replaced with ZEN71. What does that mean? A device doesn't need to be included first to be able to excluded. Here's how to do it: * In Home …
