My ZEN32 Scene Controller Shows Offline in Vera
ZEN32 not responding to Z-Wave commands? It could be a range or connectivity issue. The next best step after successfully including your Scene Controller is to refresh the connections in your mesh network. You can do this in Vera with a helpful feature called Update Neighbor Nodes. It will help Vera find the most …
My ZEN21 On/Off Switch Shows "Can't Detect Device" in Vera
Connectivity issues happen to the best of us. Here's what to try first: This is product is discontinued and replaced with ZEN71. What does that mean? Update Neighbor Nodes is a helpful feature in Vera's interface that refreshes the connections between Vera and your devices. It will help Vera find the most effi…
My ZSE18 Motion Sensor Shows "Can't Detect Device" in Vera
This points to a range or connectivity issue. Let's figure it out together: The very first thing to try is Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices. It may help Vera find the most efficient route to your ZSE…
My ZSE19 Multisiren Shows "Can't Detect Device" in Vera
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? This may be a range or connectivity issue. Let's see if we can suggest some solutions. The very first thing to try is Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's inter…
My ZEN24 Dimmer Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Here's where to start: If the dimmer is wired up and working well manually, start with Update Neighbor Nodes. This is a useful feat…
My ZEN26 On/Off Switch Shows "Can't Detect Device" in Vera
Is it connectivity? Configuration? Range? Let's figure this out together: Let's start by refreshing the connections between Vera and your device by deploying Update Neighbor Nodes . This is a useful feature in your Vera interface that will help Vera find the most efficient route to your switch after everything has …
My ZEN27 Dimmer Shows "Can't Detect Device" in Vera
Let's start by updating neighbors nodes in your Vera interface. This particular error message can indicate a connectivity, range, or configuration issue, so Update Neighbor Nodes can help. This is a useful feature in your Vera interface that will help Vera find the most efficient route to your dimmer after every…
My ZEN23 On/Off Switch Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with the ZEN73 . What does that mean? Is it connectivity? Configuration? Range? Let's see if we can get Vera to detect your switch: Whenever you'd like to refresh connections between Vera and your device, check out Update Neighbor Nodes . This is a useful feature in y…
My ZEN22 Dimmer Switch Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with ZEN72 . What does that mean? This error may hint at a range or connectivity issue. Update Neighbor Nodes should be your first stop. It's a helpful feature in the Vera app that refreshes the connections between Vera and your devices. It will help Vera find the mos…
My ZEN15 Power Switch Shows "Can't Detect Device" in Vera
The "Can't Detect Device" error usually points to a range or connectivity issue. If your ZEN15 Power Switch shows Can't Detect Device in your Vera app, first try to Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices, …
