The ZEN77 offers a wide range of customization options to meet your smart home needs! This flexibility allows you to fine-tune your ZEN77 dimmer, ensuring it integrates seamlessly into your smart home ecosystem, providing the convenience and functionality you desire. Zooz products are officially integrated with the …
If your ZEN77 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…
Is your ZEN77 S2 Dimmer showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently availab…
If you're having trouble adding your ZEN77 Dimmer to HomeSeer, we recommend trying the exclusion process first. Exclusion serves as a soft reset for the device and can be done even if your ZEN77 has never been paired with HomeSeer or any other Z-Wave network. This simple step can resolve connectivity issues and prep…
Once you've completed the successful installation and confirmed the ZEN77 is working properly when tested manually, the next step is to integrate it into your HomeSeer network. This inclusion will allow you to automate and control your ZEN77 Dimmer remotely, unlocking the full potential of your smart home system. Fol…
Need help including your ZEN77 Dimmer to your Z-Box hub? Give the exclusion process a try; it's the simplest and fastest way to resolve any inclusion or configuration issues. It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can b…
Change the settings for your S2 Dimmer right in the WEB UI of your Z-Box Hub. You can adjust anything from ramp rate, through LED indicator color and brightness, to smart bulb mode with easy access to the advanced parameters. First, sign into your Z-Box Hub locally in the WEB UI with your computer connected to the s…
Include the ZEN77 dimmer to your Z-Box Hub with just a few easy steps. Program it in scenes, multi-tap scenarios, and change settings right from the device UI in your hub. For the best experience when adding new devices to your hub, we highly recommend using the Web UI. But if it's easier to use the app, just scro…
Does your dimmer work well manually but your hub's interface shows an error? If your dimmer is generally unresponsive to your Z-Wave hub, it may be connectivity or range issue. Your S2 Dimmer has range of 500 feet (line of sight). However, range can be shortened by interferences like metal and glass, thick walls, an…
If your ZEN77 is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing your netw…